Job Description

Epic Staffing Group (Epic), a portfolio company of The Pritzker Organization, is a fast-growing company that provides staffing solutions to the high-demand and rapidly expanding industries of Life Sciences and Healthcare (we are #404 on the Inc. 5000list of Fastest-Growing Private Companies in America). Epic provides best-in-class staffing solutions across a variety of end markets through its deep sector expertise across life sciences and healthcare. Our Award-winning ‘client first’ culture and operational excellence drive industry-leading customer and candidate retention. We are already one of the largest staffing companies in our industry, and our rapid growth and ongoing expansion are creating opportunities at many levels. You can learn more about Epic Staffing Group below.

About the Position:

Epic Travel is looking for a Credentialing Associate who will be for responsible for supporting the credentialing process by maintaining accurate, up-to-date records and ensuring timely completion of background checks, license verifications, and credential tracking. This role supports cross functional needs across multiple business units. This position follows a night shift schedule and operates under a remote work setup, with some days required on-site.

About Us:

We support healthcare organizations with specialized oncology staffing solutions, including expertise in radiation oncology, physician services, and medical OEM support. Our focus is on strengthening patient care by connecting organizations with highly qualified professionals who can make an immediate impact. Through a partnership-driven approach, our team works closely with clients to understand their unique goals, operational needs, and clinical requirements—ensuring the right fit every time. We provide flexible staffing solutions across direct hire, interim leadership, locum tenens, and remote treatment planning. We help our partners secure top oncology talent faster, more efficiently, and with confidence—so they can stay focused on delivering exceptional patient care.

What You'll Do:​

• Initiate the onboarding process by ensuring accurate updates in the Applicant Tracking System (ATS) and timely distribution of required documents to new clinicians.

• Collaborate closely with Credentialing Specialists to ensure all credentialing activities comply with state, federal, and Joint Commission standards.

• Oversee the accurate management, retrieval, and verification of clinician documentation across internal databases and client platforms, maintaining a high level of data integrity.

• Communicate directly with clinicians to provide guidance on credentialing requirements, address questions, and support timely renewals by proactively managing upcoming expirations, exams, and related documentation.

• Ensure compliance with confidentiality and regulatory standards by verifying credentials such as licenses, education, employment history, and background checks.

• Proactively track and manage expiring credentials, send timely reminders and ensure all compliance documentation is current.

• Conduct regular credentialing and sanction checks, ensuring that client systems are updated, and compliance is maintained.

• Support reporting efforts by preparing weekly and monthly reports on credentialing status, assisting with audit documentation as needed.

• Provide ongoing support to the US Credentialing Team by monitoring records, addressing compliance issues, and ensuring smooth credentialing operations.

• Serve as a backup for credentialing activities during team member absences, ensuring no interruptions in service.

• Communicate effectively with Credentialing Specialists, Team Leaders, and Recruiters to resolve any compliance or renewal concerns.

• Actively participate in cross-training to ensure flexibility and seamless operational support across the credentialing team.

What You Bring:

• One year of experience in data collection, data entry, and reporting.

• Prior experience in recruitment, compliance, or a related HR field is preferred.

• Proficiency in speaking, reading, writing, and understanding the English language as required for effective performance of job duties

• Possess an overall knowledge of business functions and understanding of services, business strategy, policies and procedures, and job’s impact to the organization.

• Obtain facts and data pertaining to an issue or question.

• Make quality decisions and meet timeliness of those decisions.

• Understand, interpret, and ensure compliance with laws and regulations.

• Maintain trust through honesty, adherence to principles, and personal accountability.

Your Shift: Night Shift

Your Work Setup: Remote (with some days onsite)

Credentialing (Provider) Associate Full Job Description

What's in store for you at Epic?

• Competitive salary package, including performance bonuses.

• HMO (medical and dental) & Life Insurance coverage.

• Paid vacation and sick leave credits.

• Additional Covid-19 vaccine and birthday leave credits.

• Extra allowances will be given for WFH set-up such as internet subsidy and transportation allowance for WFO set-up.

• Medicine & Optical reimbursements.

• Career development and advancement opportunities.