Job Description

Revenue Cycle | Miamisburg | Full-time | First Shift

Responsibilities & Requirements

Epic Non-Clinical Trainer position duties include, but are not limited to the following:

• Conduct classroom informative and productive training programs for network
• Administer tests to measure employees knowledge of EPIC
• Maintain detailed training documentation and manuals related to the Epic healthcare information system
• Work to accomplish department goals under the direction of the Epic Training Coordinator
• Trainers also provide computer lab supervision of employees when required
• Provide individual student assistance where needed
• Participate in system testing, evaluation, meetings and end user support

Job Requirements

• Associate’s degree in relevant field
• Proficiency with personal computers, printers and associated hardware
• Strong interpersonal and communication skills
• A minimum of 1 year healthcare or teaching experience

Preferred Qualifications

• Strong customer service orientation.
• Excellent verbal, written, and interpersonal communication skills; ability to foster collaboration and teamwork.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, OneNote).
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Critical thinking skills to support training initiatives and staff education on business operations applications.
• Ability to work independently, exercise sound judgment, and make decisions with minimal supervision.
• Strong attention to detail with timely and accurate documentation.
• Proficiency in Revenue Cycle Epic applications preferred.

Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God’s love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.