Job Description

About the team:

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.

You've seen the virality and impact of #TikTokMadeMeBuyIt. Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the US. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.

With more than 1 billion loyal users globally, TikTok is the ideal platform to deliver a brand new and exciting shopping experience to our users. TikTok is already the place where trends first surface, and where brands, creators, and consumers are already connected in meaningful ways. We are looking for passionate and talented people to join our commercial team in the US, to help build an e-commerce ecosystem that is innovative, secure, and intuitive for our users and partners alike.

As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.

Applications are reviewed on a rolling basis, so we encourage you to apply early.

Responsibilities

- Social Media Management: Manage the content calendar, collect and prioritize content requests, coordinate with cross-functional partners, and continuously improve workflows. Support content strategy and conduct basic performance analysis to generate actionable insights. Quickly develop an understanding of social media from both platform and business perspectives.

- Creator Community Management: Support TikTok Shop’s top creator community by organizing and promoting community activities and incentive programs. Help strengthen creator engagement, participation, and overall community activity.

- Creator Education and Messaging Outreach: Contribute to the development of creator-facing education and messaging, ensuring clarity and consistency of TikTok Shop's value proposition, creator strategies and playbooks, and product launches. Execute multi-channel outreach across creator channels and communities.

- Contribute to content strategy development by synthesizing insights, trends, and performance data into actionable recommendations.

- Coordinate with Marketing and Creator teams to support project and program execution.

- Track progress, manage timelines, and ensure deliverables are executed on time.

- Contribute to day-to-day project operations in a fast-paced, cross-functional environment.

Minimum Qualifications:

- Currently pursuing a bachelor’s degree in Marketing, Communications, Business, or a related field.

- Strong verbal and written communication, coordination, project management, and data analysis skills.

- Ability to synthesize complex written documents and information into easy-to-digest content.

- Organized, proactive, detail-oriented, and able to manage multiple priorities.

- Quick learner with a strong interest in social media, creator marketing, and community growth.

- Comfortable working with presentation tools and spreadsheets (e.g.Slides/PowerPoint, Excel).

Preferred Qualifications:

- Experience creating social media campaigns.

- Experience creating marketing and/or educational content in various formats (e.g. 1-pagers, presentations, short videos).

- Strong content strategy instincts and knowledge of social media platforms.

- Deep understanding of TikTok Shop content, audience behavior, trends, and best practices.

- Previous experience with channel marketing, product marketing or internships is a plus.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy