Job Description

About the team:

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.

You've seen the virality and impact of #TikTokMadeMeBuyIt. Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the US. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.

With more than 1 billion loyal users globally, TikTok is the ideal platform to deliver a brand new and exciting shopping experience to our users. TikTok is already the place where trends first surface, and where brands, creators, and consumers are already connected in meaningful ways. We are looking for passionate and talented people to join our commercial team in the US, to help build an e-commerce ecosystem that is innovative, secure, and intuitive for our users and partners alike.

As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.

Applications are reviewed on a rolling basis, so we encourage you to apply early.

Responsibilities

• Own growth strategies and operational programs for U.S. L1 to L2 e-commerce creators, covering creator activation, sustained sales, retention, and tier progression.
• Segment creators based on lifecycle stage, content capabilities, commercial performance, growth potential, willingness to operate, and account health. Develop and implement differentiated operational strategies for priority cohorts.
• Build and manage the creator growth funnel, identify the highest-impact conversion and retention drop-off points, and define clear success metrics for each stage.
• Partner with product and algorithm teams to improve creator–product matching, creator–content-format matching, onboarding, performance feedback, and automated growth interventions.

Minimum Qualifications

• Currently pursuing an undergraduate degree.
• At least three years of experience in growth operations, creator operations, user growth, platform operations, e-commerce operations, or a related field.
• Hands-on experience managing demand-side or supply-side growth funnels, with independent ownership of activation, conversion, retention, re-engagement, or lifecycle operations programs.
• Strong analytical skills and the ability to translate business problems into measurable funnels, cohorts, segmentation rules, and testable hypotheses.
• Ability to use data to diagnose business bottlenecks, set priorities, evaluate incremental impact, and support operational decisions.

Preferred Qualifications

• Experience in creator ecosystems, social commerce, affiliate commerce, short-form video, livestream e-commerce, or content platforms.
• Experience operating in the U.S. market, with familiarity with U.S. creator behavior, content trends, and e-commerce categories.
• Proficiency in SQL, BI tools, experiment design, cohort analysis, retention analysis, or basic causal inference methods.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy