Job Description

Creative Solutions Assistant - Remote

Department: Classic Ops

Employment Type: Freelance

Location: Philippines

Compensation: ₱30,000 - ₱31,000 / month

Description

For over 10 years, Magic has connected top remote talent with fast-growing businesses — backed by Y Combinator and Sequoia Capital, with thousands of remote workers worldwide.

At Magic, we help busy executives and entrepreneurs get more done by connecting them with talented, tech-savvy virtual assistants. As a Creative Solutions Assistant, you'll support multiple clients at once — research, bookings, coordination, communications, and whatever keeps their day running smoothly.

This isn't a scripted BPO job. Every day looks different, and we value people who think on their feet, find creative ways to get things done, and own a task from start to finish. No VA experience required — we'll train you from the ground up.

Shift options: Day (5am–2pm PHT), Night (1pm–10pm PHT), or Astro/Graveyard (9pm–6am PHT).

(Note: this is the Magic-branded version of the title/JD. "Virtual Assistant – Client Services (Entry Level)" and "Remote Executive Assistant – Multi-Client Support" are alternate titles used for general job boards and VA-specific communities respectively — same role, platform-matched framing.)

Key Responsibilities

• Handle a variety of client requests daily — research, booking, scheduling, email management, and more
• Call clients and their contacts, unscripted, on the client's behalf
• Use AI tools to work smarter and faster, with your own judgment keeping the quality bar
• Communicate proactively and clearly with clients at all times
• Document task details and client preferences so handoffs stay seamless

Qualifications & Technical Requirements

• Strong English communication, written and verbal
• Comfortable with unscripted calls and fast-paced, varied tasks
• Familiarity with AI tools (ChatGPT, Gemini, Copilot, etc.)
• A proactive mindset — you find the solution, not just the problem
• No VA experience required
• Laptop/PC: Intel i5 or equivalent, 8GB RAM minimum
• Noise-canceling headset, webcam, stable internet (10+ Mbps)

You think on your feet instead of waiting for a script. You take ownership of a task from start to finish instead of handing it back half-done. You're curious about AI tools and use them to move faster, not as a crutch.

This isn't the role if you don't have (and won't invest in) a headset, if your computer is shared and unavailable during shift hours, if you need one fixed shift with zero flexibility, if you're a full-time student with a schedule conflict, or if your salary expectations sit well above the starting rate.

Application → Typeform Assessment → 6-Hour Pre-Employment Skills Assessment → Interview → Offer → 5-Day Training Program

Starting at $3.25/hour, paid weekly via Deel · 100% remote · Flexible shift options (Day/Night/Graveyard) · Structured onboarding and training, no experience required

Why Magic?

We're ambitious, driven, and unapologetically the type to plow through obstacles instead of waiting for perfect conditions. Our work dynamic is genuinely different — dynamic, friendly conversations, zero politics, and no hierarchy standing in your way. You can talk to anyone, on any team, about anything, because we respect each other's time and actually like working together. Multi-client exposure, AI-forward tools, and a real growth path: CSA → Pod Lead → Operations leadership. Y Combinator and Sequoia-backed, thousands of remote workers strong, and growing.