Surface Experts

Creative Repair Specialist

Surface Experts  •  $23/hr  •  Syracuse, NY (Onsite)  •  2 months ago
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Job Description

Benefits:

  • Flexible schedule
  • Free uniforms
  • Training & development


Join Our Team!
Where craftsmanship meets creativity. From color matching and texture blending to reinforcing surface strength and integrity, every repair is a chance to flex your problem-solving skills. Join a growing team that specializes in spot repairs on countertops, flooring, bathtubs/showers, cabinets, and more.

Training provided. All backgrounds welcome.

Learn more about what it means to work with Surface Experts:
Watch this video https://www.youtube.com/watch-v=vJ0nCFdtqqs
Benefits:

  • Competitive Compensation + Performance Bonus
  • Benefits: Company phone + company car + $200/month healthcare stipend + up to 3% matching 401(k)
  • Time Off: Paid U.S. federal holidays + 3 bonus days + 2 weeks of vacation
  • Dedicated Help Lines: Expert technical support team on call to assist to questions
  • Paid Training: Onboarding includes one-week hands-on training with an expert and job shadowing with a trained technician
  • Great Work/Life Balance: No required overtime, no nights, no weekends
  • Supportive Work Environment: Monthly team offsite + ongoing training + collaborative team

Required Attributes:

  • Physical dexterity and agility — must be able to work in tight spaces, on flooring and inside tubs with precision and care
  • Eagerness to develop color‑matching skills and apply color theory to reproduce accurate colors, textures, and sheen
  • Strong attention to detail with the ability to follow procedures, assess underlying conditions, and effective problem‑solving skills
  • A growth‑oriented mindset: receptive to feedback, clear in communication, and willing to ask questions or acknowledge gaps

Duties:

  • In the Field Daily: - Check in at the office each morning, then complete 4+ creative repairs per day in the field
  • Customer Communication: Set expectations clearly and share results with customers
  • Internal Communication: Upload before/after photos and notes into company software
  • Organization & Cleanliness: Maintain work kits, tools, and inventory in a neat, organized, and professional manner
  • Follow Repair Process: Master all tools and techniques in your field kits and deliver quality repairs consistently

You might be a great fit if you’ve worked in:

  • Maintenance, construction, or other hands-on trades
  • Cosmetology, makeup artistry, nail technology, esthetics
  • Automotive paint, refinishing, or body repair
  • Woodworking, furniture restoration, or surface repair
  • Quality control, inspection, or production technician roles


ABOUT SURFACE EXPERTS


Surface Experts is a comprehensive hard surface repair company. We can fix minor damages to many surfaces including Bathtubs, Cabinets, Floors, Appliances, Countertops, Furniture, Elevator Panels … you name it!

  • By combining traditional trades with our own original processes and products, we are able to provide long-lasting repairs that are pleasing to the eye. And all with a smile!
  • Our competitors want to resurface everything – even damage only a few inches wide! We can repair those small spots, resulting in happy customers who keep on calling us back. Our goal is happy customer who has saved money and time while avoiding adding another damaged surface to the landfill.
  • Our typical repair doesn’t make a mess, doesn’t leave a smell, and doesn’t take more than 2 hours. Technicians usually need only a tablespoon or two of product, meaning they can carry everything with them in a small truck or car!

VISION

  • To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.
  • Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

MISSION

  • Our mission is to develop outstanding teams by investing in strong relationships.
  • Together, we work to solve our customers’ problems by reducing the waste of time, money, and materials that end up in landfills.

VALUES

  • Serve Others
    • Put Relationships First
    • No Jerks
    • Be Humble
  • Be a Problem Solver
    • Be Curious
    • Seek to Understand the Cause of the Problem
    • Work Smart
    • Constantly Improve
  • Trust the Process
    • Be Organized
    • Be Teachable
    • Put Business Needs Above Personal Wants

Flexible work from home options available.


Compensation: $19.00 - $23.00 per hour

About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.

  • Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
  • Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

Our Mission

Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills.

Our Vision

To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

Core Values

Serve Others

  • Put Relationships First
  • No Jerks
  • Be Humble

Be a Problem Solver

  • Be Curious
  • Seek to Understand the Cause of the Problem
  • Work Smart
  • Constantly Improve

Trust the Process

  • Be Organized
  • Be Teachable
  • Put Business Needs Above Personal Wants

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.

Surface Experts

About Surface Experts

OUR SERVICE

Durable and visually appealing small surface repairs for most commercial and residential surfaces provided by trained technicians, offered efficiently and affordably to the customer.

OUR COMMITMENT

To provide a service that exceeds customer expectation through solid communication and exceptional surface repair, resulting in customers who are confident in our CARE (Consistency, Access, Response and Ethics).

Industry
Unknown
Company Size
201-500 employees
Headquarters
Spokane, Washington
Year Founded
2018
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