Job Description

Creative thinker? Problem solver? People person? We should talk.

At FASTSIGNS of Hilliard, we help businesses bring their ideas to life through signs, graphics, and visual communications. From building signs and monument signs to interior branding, window graphics, and complex signage projects across multiple locations, no two projects are quite the same.

We're looking for a Creative Project Specialist who enjoys working with people, thinking creatively, and figuring out how to make things happen.

This is a hands-on, customer-facing role where creativity meets problem-solving. You'll work directly with customers to understand what they're trying to accomplish, recommend solutions, and collaborate with our design and production teams to bring their projects to life.

You don't need to know everything about signs. We'll teach you that. What matters most is curiosity, attention to detail, a willingness to learn, and the ability to think through challenges.

What You'll Do

• Work with customers. Be a primary point of contact for customers in person, by phone, and through email. Ask good questions, understand their needs, and help them find the right solutions.
• Think creatively. Help customers explore ideas, recommend signage and graphics options, and find practical solutions to unique challenges.
• Manage projects. Prepare estimates, coordinate artwork and approvals, enter orders, and keep projects moving from initial inquiry through completion.
• Collaborate with the team. Work closely with our designers, production specialists, and installers to make sure projects are accurate, achievable, and delivered as promised.
• Build relationships. Develop lasting customer relationships through responsive communication, thoughtful recommendations, and reliable follow-through.
• Pay attention to the details. Keep track of specifications, deadlines, approvals, and customer expectations to help ensure every project is completed successfully.

What We're Looking For

• Strong communication and customer service skills
• A creative mindset and natural problem-solving ability
• Excellent organization, attention to detail, and follow-through
• Comfort managing multiple projects and shifting priorities
• Confidence working with customers and recommending solutions
• A collaborative attitude and willingness to learn
• Comfort using computers and learning new software

A background in graphic design, visual communications, printing, marketing, or a related creative field is a plus, but not required.

Experience with Adobe Illustrator or other design software is also a plus.

Why FASTSIGNS of Hilliard?

We're a locally owned business backed by an internationally recognized brand. Our team works on a wide variety of projects for businesses and organizations, and we take pride in finding creative solutions to their challenges.

You'll have the opportunity to learn an interesting industry, work alongside experienced professionals, and see the projects you've helped create come to life in the real world.

If you enjoy the intersection of creativity, customer relationships, and getting things done, we'd love to meet you.

Interested? Apply today!

Compensation: $20.00 - $21.00 per hour

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

Learn more by exploring the positions offered by FASTSIGNS centers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.