Job Description

Are you a leader who can shape global workflows, drive data-led optimization, and make an impact in a fast-paced environment focused on the streaming entertainment industry? We should talk.

THE ROLE

We're looking for a Denver-based Creative Program Manager to join our team at Wordbank – a global marketing localization agency that helps streaming entertainment brands reach, engage, and retain international audiences.

You’ll be a self-driven impact player who owns and optimizes end-to-end global workflows to ensure we deliver high-quality creative assets (e.g., synopses, title cards, and artwork) at scale.

You’ll manage a team of Production Coordinators who ensure the work is done, rather than producing the assets yourself, and serve as the strategic partner responsible for operational excellence. Your focus will be on setting direction, overseeing production needs, and establishing and optimizing workflows, while ensuring consistency and quality across high-volume asset requirements for streaming clients.

What You'll Own

• ​Operational Delivery​ & Performance: ​Lead the delivery of 2–3 workstreams, overseeing fast-moving production of localized, multilingual assets for shows and movies. Continuously improve workflows by identifying opportunities for innovation, automation and scale, with the freedom to experiment and fail fast.

• ​Team Leadership: ​​Lead a high-performing team of 4-8 Production Coordinators. Collaborate with fellow managers to sync production talent with the right workstreams, ensuring we hit every deadline in our 24/7 global model.

• Client Partnership​: Serve as the ​lead client contact for multiple workstreams, driving strategic meetings, proactively managing ​workstream risks, and identifying high-value expansion opportunities.

• ​Workstream Profitability: ​​​Champion workstream profitability and oversee financial forecasts, quotes, and billing.

EXPERIENCE & SKILLS

You have…

• Strategic client partner experience, with a track record of adding value beyond execution

• 5+ years in operations or account management with a deep understanding of the creative localization process

• Enterprise-level campaign/creative program management

• Technical proficiency and expertise in Google Sheets for data-led analysis

• An AI-forward mindset where you use tools that are safe and approved for our client work to support creative workflows and replace mundane tasks

• Data-driven decision-making experience

• Demonstrable experience in inspiring people leadership, preferably managing global distributed teams

• Streaming or entertainment industry background or knowledge

• Advanced-level knowledge of Jira or similar tooling for workflow and resource management software

You are

• A self-driven, motivated forward thinker who drives ownership, resource optimization, collaboration and workflow innovation

• A strategic architect who creates and drives ambitious strategies

• A confident data-driven decision-maker who is energized by taking calculated risks to drive customer experience

• A self-accountable challenger who models behaviors and accepts responsibility

SALARY & BENEFITS

$75,000 -$95,000 annual base salary

• Medical, dental, vision

• Paid Flexible Time Off: 23 day minimum + Maternity / Paternity / Adoption, Sabbaticals, Jury Duty, Voting Time Off, Volunteer Time Off, Learning Time Off, Birthday

• Life insurance

• Short-term disability

• Travel (Parking & EcoPass)

• Accident, hospital, legal, critical illness insurance options

• Flexible Spending Account (FSA), Health Savings Accounts (HSA)

• Employee Assistance Program

• FinFit Financial Wellness

• 401K (3% company matching)

WORK AT WORDBANK
Join a team that collaborates with incredible clients on global creative production that ignites your ambition, fuels your creativity, and pushes your drive to new heights. You’ll show up as your true self, work with great people, and put your smarts to work.

OUR IMPACT
Built for marketing and creative localization at scale, we help global streaming brands reach and inspire users wherever they are in the world. We partner with our clients to deliver locally impactful creative that drives seamless UX and meaningful engagement. It’s our frame of mind that sets us apart – rooted in operational excellence, elevated by human creativity, and guided by triple bottom line standards of people, planet and profit.

OUR PEOPLE
As a certified B Corp and Investors in People Gold employer (top 16%), we're as serious about our people and planet as we are about performance. Human creativity drives everything we do, so we do everything we can to empower our people. Wordbankers live, work, and play globally, bringing their perspectives to help drive meaningful outcomes, contribute measurable value, and create the difference.

​THE WORDBANK WAY

• A-player teams Talent-dense teams that drive remarkable results

• Freedom & responsibility: Context over control; empowered decision-making and ownership

• Candid feedback: Open, timely feedback with positive intent accelerates growth

• Global-first mindset: Follow-the-sun operations across 118 countries, creativity at scale

• Agile & adaptive Embrace change, iterate quickly, pivot with purpose

• Data-driven excellence Informed decisions, meaningful metrics, continuous optimization

• Challenger mindset: Farm for dissent, question assumptions, innovate by design

• CX-obsessed Fanatical about making customer experience, functional, easy, and enjoyable

• Clear communication: Precise, simple, and direct - we own understanding

• Intelligent failure Embrace risk, learn from mistakes, sunshine our failures

Ready to create the difference?

Equal Opportunity Employer
Wordbank is an equal opportunity employer committed to building a diverse, inclusive team. We welcome all qualified candidates regardless of race, color, age, religion, gender identity, sexual orientation, disability status, or any other protected characteristic.