Job Description

As the Creative Lead, you will be the primary design architect for a major retail platform modernization. You will translate discovery insights into a high-fidelity UX definition for an MVP focused on customer-facing interactions. Your role is to bridge the gap between creative strategy and technical implementation, ensuring that the Search, Quoting, Inventory, and Payment workflows are intuitive, modern, and compatible with our API-based integration layer.

Key Responsibilities

• UX Definition & Prototyping: Lead the creation of detailed wireframes and high-fidelity prototypes for critical workflows, moving from discovery-validated concepts to build-ready designs.
• Device-Specific Optimization: Direct the assessment and design for specific hardware devices, ensuring that the interface is optimized for various screen sizes and retail environments.
• API-Driven Design: Work closely with technical teams to ensure that the UX remains performant and user-centric while interfacing with a complex API routing layer and legacy backends.
• Design System Stewardship: Maintain and evolve the design system to ensure consistency across the MVP, while preparing the foundation for future multi-vertical expansions.
• Workflow Validation: Partner with UX Researchers to iterate on designs based on usability testing, specifically focusing on refining the quoting and inventory management experience.
• Mentorship & Execution: Provide direct design guidance to junior/mid-level designers, ensuring all deliverables meet the highest standards of visual and functional quality.

Required Experience & Skills

• Retail Design Expertise: Deep experience in designing Point of Sale (POS) or transactional interfaces where speed and accuracy are paramount.
• Technical Integration Mastery: Understanding of how API-based integrations affect UI states (e.g., loading states, error handling for legacy data).
• Hardware/Physical UX: Experience designing for physical touchpoints, including handheld devices and stationary retail terminals.
• Rapid Build Cycles: Ability to lead design sprints within a structured "Build" phase to meet aggressive pilot rollout targets.
• Advanced Tooling: Mastery of Figma and prototyping tools, with a strong emphasis on component-based design and auto-layout.

Compensation, Benefits and Duration

Minimum Compensation: USD 52,000

Maximum Compensation: USD 182,000

Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.

Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.

This position is available for independent contractors

No applications will be considered if received more than 120 days after the date of this post.