Job Description

Business Overview

The Rakuten Group operates over 70 global services, ranging from e-commerce platforms like "Rakuten Ichiba" to Fintech services such as "Rakuten Card." Within this ecosystem, Rakuten Mobile aims to challenge the conventions of existing telecommunications carriers and build a truly customer-centric, innovative mobile network. At the same time, we serve as the DX (Digital Transformation) support company for the Rakuten Group. Our mission is to combine the technology and assets of the Rakuten Group with our own unique added value to provide solutions to corporate clients, thereby contributing to their digital transformation.

We invite you to demonstrate your full potential, grow with us, and help our clients realize their digital transformation.

Department Overview

This department is responsible for B2B marketing at Rakuten Mobile. We strategically promote not only mobile network services but also our own proprietary products on a daily basis. To embody one of our "Success Concepts," "Maximizing Customer Satisfaction," we always approach our work from the customer's perspective. Our organization is responsible for the production and improvement of various initiatives, including websites, digital marketing, owned media, and events. The appeal of this role lies in the ability to be involved from planning through to improvement, allowing you to oversee the entire marketing process.

Position:

Why We Hire

Due to business expansion, we are looking to add new members to our team to strengthen our Web design and print production capabilities.

Position Details

• Design, operation, improvement, and renewal of websites for Rakuten Mobile B2B marketing and related services.
• Design of printed materials such as posters, brochures, flyers, and direct mail.
• Collaboration with Web directors, front-end engineers, DTP designers, and business operations staff.
• Collaboration with designers from other Rakuten services.
• Creation, updates, and modifications of Web designs.
• Qualitative and quantitative research and analysis, such as user surveys.
• UI proposals or modifications to solve customer and business issues based on hypotheses.
• Development of creative concepts and visual direction for entire projects.
• Providing instructions to team members, design reviews, and quality management.

Work Environment

35 members (15 in Marketing, 20 in Planning/Production)

Mandatory Qualifications:

• 3+ years of professional experience as an Art Director (experience in both online and offline required).
• Practical proficiency in design tools such as Adobe Photoshop, Illustrator, and Figma.
• Experience in supervision and design leadership.
• Knowledge and understanding of usability, accessibility, and front-end technologies.
• Communication skills to facilitate smooth team development.
• Japanese (Business-level proficiency in speaking, reading, and writing).

Desired Qualifications:

• Experience in the development, operation, and improvement of design systems.
• Experience in DTP and coordinating offline and online creative assets.
• Knowledge and experience in video editing and motion graphics.

Other Information:

Additional information on Location

Futako Tamagawa Rise Office

Zip Code:158-0094

Location: Futako Tamagawa Rise13F

2-21-1 Tamagawa, Setagaya-ku, Tokyo

Additional information on English Requirements

• English proficiency equivalent to a TOEIC score of 800 or higher.

#creative

#designer #WebDesigner

#groupsalesdiv

#RakutenMobile

Languages:

English (Overall - 3 - Advanced)、 Japanese (Overall - 4 - Fluent)