CRC Group

CRC Benefits - Inside Retention Representative, PEO (Remote)

CRC Group  •  Massachusetts (Remote)  •  5 hours ago
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Job Description

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st Shift (United States of America)

Please review the following job description:

Market and generate sales of insurance products through existing agents/brokers. Work closely with members in POD to renew business with enhanced focus on retention and upselling opportunities.

This is a remote role. Our teams are able to collaborate using video and screen sharing technology which means you'll feel like you’re part of the team while also enjoying the convenience of working from home.

At CRC Benefits, an industry leading provider of benefits services, we believe that it takes great employees to build a resilient organization. Our culture is based on corporate values that focus on inclusion, trust, collaboration, and innovation to help us build a bright future. As a result of listening to our employees, CRC Benefits has earned a Top Workplaces USA award three years in a row based solely on employee feedback and insight! If you want to work for a company where employees are valued and growth is encouraged, CRC Benefits could be the place.

Required Responsibilities:

  • Work effectively in a team sales environment with PEO Specialist to coordinate all retention and new sales activity as needed to assure the fastest, easiest, and most trusted benefits selling experience.
  • Maintain increasing knowledge of PEO industry markets, products, and legal environments to provide a value-added service to agents/brokers.
  • Work to effectively service agents/brokers’ renewals and to encourage them to grow their clients’ business by:
    • Providing information on PEO administrative procedures, product availability, and the value each creates for the customer.
    • Offering direction around the appropriate strategy to renew and place new business.
    • Placing outbound renewal calls; following up on proposals for renewals.
    • Conducting regular follow-up calls to agents/brokers, to maintain current accounts and market our services.
    • Involving Benefits Sales Executive as appropriate with assistance in closing new cases and adding product lines as needed.
    • Assisting agents/brokers in presenting our products to clients by joining client/broker calls as needed.
    • Organize and send Request for Proposals (RFP) to PEO partners.
    • Follow up with brokers for missing RFP information.
    • Prepare finalist presentations for presentation to the broker and or client.
    • Arrange technology presentations to broker and or client.
  • Utilize internal systems (Salesforce, Zoom, etc.) for activity tracking and metrics.
  • Coordinate with partner PEO resources as needed to maximize results; manage any renewal data received from our PEO partners.
  • Adhere to BenefitMall confidentiality standards of information.
  • Occasional long, irregular hours during peak times.
  • Physical requirements include sitting, frequently speaking and hearing, and occasionally standing, walking, bending, crawling, kneeling and the ability to lift up to 25 lbs.
  • Resolve conflicts, solve problems, and provide feedback to management.
  • Other duties as assigned by management.

Required Qualifications:

  • HS Diploma or GED equivalent required. Associates degree preferred.
  • 2+ years professional experience in a related selling or telemarketing environment.
  • Understanding of insurance and PEO products preferably attained through working in a PEO marketing or selling program.
  • Good knowledge of PEO plan features, benefits, and underwriting guidelines.
  • Active Life & Health License must be obtained within 90 days of employment.
  • Strong knowledge of Microsoft Office, specifically Word, Excel, PowerPoint, and Outlook Exchange; proficient in web browsers, specifically Google Chrome.

General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.

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CRC Group

About CRC Group

CRC Group is all about progress.

CRC Group is a leading, fully independent pure-play brokerage and underwriting specialty insurance distributor. Our teams offer highly personalized service fueled by efficient distribution, local relationships, and data-driven insights across the risk spectrum. Our mission is to give our people and businesses the scope, resources, and support they need to be their best.

The power to achieve more.

United by our shared core values and client-first approach, our specialty wholesale and underwriting insurance businesses work across all markets, serving a wide range of clients.

With an independent spirit fueling our people, the most advanced industry technology at their fingertips, and an unwavering commitment to doing things right, CRC Group is your secret weapon, ensuring nothing gets in the way of your success.

Our core values add real value.

Our ambition is to be the best specialty insurance distributor you'll ever work with. Doing that means focusing relentlessly on you and your clients. We've boiled our approach down to three values. They define our culture, guide our actions, and get results for you.

Placing you first.

We're all about your success. Whether you're a retail broker, a carrier partner, or one of our talented team who makes our business tick.

Always seeking better.

No matter how good our products and services are, we look for ways we can make them even better. We identify, invest in, and deliver them.

Doing it right.

There's no substitute for discipline in insurance, so we never risk the outcome for the sake of doing a deal. Doing it right is the only way we'll do it.

CRC Group divisions include: CRC Specialty, CRC Benefits, CRC Underwriting.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Charlotte, North Carolina
Year Founded
Unknown
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