Job Description

Join Our Team as a CQC Registered Manager – Residential Services!

Are you passionate about delivering excellence in residential care? Do you have experience leading regulated services and driving quality improvement? If so, we have an exciting opportunity for you!

Position: CQC Registered Manager – Residential Services

Location: Brimscombe, Stroud (and other Gloucestershire locations as required)

Salary: £35,000

Hours: Full Time – 35 hours per week (Monday to Friday, with flexibility required)

At The Nelson Trust, we are committed to providing the very best client experience and supporting long-term recovery. As our CQC Registered Manager, you will lead our regulated residential services, ensuring compliance with the Health and Social Care Act 2008 and upholding CQC standards across all domains of care. You’ll champion continuous improvement, oversee safeguarding and risk management, and work collaboratively to deliver trauma-informed, responsive services.

As the CQC Registered Manager, you will:

• Act as the named CQC Registered Manager, maintaining “fit person” status
• Lead on CQC inspection readiness and clinical governance
• Facilitate compliance meetings and quality assurance reviews
• Oversee risk assessments, safeguarding, and health & safety
• Support recruitment, induction, and development of high-quality staff
• Promote service user involvement and co-production in service design
• Manage operational delivery and medication oversight
• Ensure confidentiality, data protection, and safeguarding standards

Requirements:

• A full UK driving license with access to a vehicle
• Flexibility to work outside office hours and participate in an on‑call rota
• Experience leading or preparing services for CQC inspections
• Proven experience managing safeguarding concerns, referrals and investigations
• A strong understanding of CQC regulations, Fundamental Standards and KLOEs
• Demonstrable experience of clinical governance, audits and quality assurance systems
• A track record of risk management, compliance and multi‑service oversight
• The ability to lead, motivate and develop multidisciplinary teams
• Strong IT skills, including Microsoft Word, Excel and case management systems
• A commitment to equality, diversity, safeguarding and continuous professional development

Desirable qualifications include:

• Level 5 Diploma in Leadership
• Certificate in Trauma-Informed Practice or equivalent
• Qualification in Safeguarding Adults (Level 3 or above)
• Understanding of co-production and service user involvement

Why Join Us?

• Make a meaningful difference to people’s lives and recovery journeys
• 25 days annual leave plus statutory bank holidays
• Auto‑enrolment pension scheme with 6% employer contribution
• Comprehensive training and development opportunities
• Supportive, values‑driven working environment
• Employee benefits including Blue Light Card, Life Assurance and Employee Assistance Programme

If you are dedicated to making a positive change to people's lives, please apply today!

This post is exempt from the Rehabilitation of Offenders Act (1974) as it involves access to vulnerable adults. The Nelson Trust is committed to safeguarding, the successful applicant will be required to undergo an enhanced Adults DBS check

We have become known for the quality of our work and ability to provide bespoke care and support services. While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce. We recognise that employees from different backgrounds bring unique knowledge, perspectives and experiences and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society.

This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme, a generous pension scheme and a positive working environment.