Job Description

Integrated Management System Specialist (6-months contract)

Based in Tuas, Singapore

Pacific Refreshment (Coca-Cola Singapore) is a strategic concentrate manufacturing plant in Asia. We are an export facility, specializing in the manufacturing of concentrates and beverage bases, with a complex portfolio, supporting the ASEAN, South Pacific and South West Asia business units.

Pacific Refreshments Pte Ltd is a winner of 2020 HR Asia Best Companies to Work for.

The Integrated Management System (IMS) is the plant’s platform to ensure zero accidents, zero defects, meet food industry manufacturing/analytical processes requirements, and the best customer service for our bottling system.

The IMS framework comprising ISO 9001, OHSAS 18001, ISO 14001, ISO 22000, ISO 17025, SOX compliance, Halal Assurance, Supply Chain Excellence system elements and 9 key programs (i.e. Performance Management, IMCR, Management Review, Document Management and Record Keeping, Training, Problem Solving, Internal Audit, Live Positively, Corrective Preventive Action).

The IMS Specialist is part of the QA team. The position manages and maintains the Document Control Centre to ensure its overall effectiveness of the CPS Singapore Integrated Management System. This position works with the System stakeholders to provide guidance and status according to The Coca-Cola Company and international standards requirements. The position collects data on the effectiveness of each key programs, prepares trending for Management to review and alignment with the CPS Singapore objectives.

Responsibilities

Manage and maintain the Document Control Centre.

• Update and maintain Master Control Documents.
• Understand KORE requirements and update internal stakeholders as needed.
• Coordinate documentation for 8 system elements and 9 key programs.
• Manage approximately 150 SOPs, 200 Records formats, 200 Work Aids and 200 internal/external manuals.
• Ensure all documents are standardized in accordance to prescribed templates.

• Ensure document revision, format including grammar, spelling and codification is accurate before upload to EtQ.
• Manage controlled document distribution in EtQ and hardcopies distribution in the plant.
• Custodian of manuals (e.g. QC, SPC, Maintenance, Production, etc.).
• Responsible for all training related to Documentation Control, EtQ, Good Document Practices, etc. for associates.
• Maintain Training Database and training records of associates.
• Serve as the Document Controller for QA Department by maintaining records of laboratory procedures, process and testing data.

Quality Systems Related Audits

• Support in the coordination and implementation of internal audits and external audits by certification bodies and regulatory bodies.
• Ensure plant is audit ready at all times.
• Lead and/or co-lead in internal audits according to audit program.
• Support in surveillance external audits programs.
• Support in Supplier Audits across CPS Asia QA DWT.

Support Corrective Action Preventive Action (CAPA) Program:

• Maintain CAPA Database.
• Monitor and generate status reports on the number of CAPAs log into the system. Follow-up with stakeholders on open/pending corrective/preventive actions.
• File Deviation/Suggestion Reports and its corresponding information.
• T-card (inter-department problem solving tools) collection and processing from a record point of view.

OE/IMS Meeting and Management Review

• Coordinate monthly OE/IMS meetings and half-yearly Management Review.
• Provide support in preparing monthly meetings (training materials, overheads, presentations, etc.)
• Prepare minutes of meetings and distribution. Track actions items and prepare status report.

Management Change Management Request process (for infra-structure, equipment/process) in a systematic approach (5%)

• Set-out the criteria to guide Change Management Request.
• Develop a software platform to raise request and to allow stakeholders to evaluate impact and approach change.
• Set-up monthly meeting to discuss change request for decision.
• Work with requestors on the change request progress.
• Evaluate the change request implemented and if it meet the desired outcome.

Requirements

• Bachelor’s degree
• Minimum of 3 years experience in food/beverage or pharmaceutical multinational organization’s quality control department/laboratory operations.
• Good Documentation Practices (GDP) experience is required.
• Quality systems (e.g. ISO 9001, 22000) and Halal certification experience are required.
• SAP knowledge would be highly advantageous

Skills:

Location(s):

Singapore

City/Cities:

Singapore

Travel Required:

00% - 25%

Relocation Provided:

No

Job Posting End Date:

October 29, 2026

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.