From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown -- and start your unstoppable career here.

This is a part-time position requiring weekend availability. This position is eligible for discounted downtown parking, free employee meals, DailyPay, hotel and restaurant discounts and more.

Serves guests at the Bistro bar with knowledge of liquor, wine, and beer, following Marriott drink and QA standards. Creates a teamwork environment and delivers quality, friendly service to every guest.

ESSENTIAL FUNCTIONS:

-Engages guests, answers beverage questions, and recognizes/responds when a guest should no longer be served
-Sets up and breaks down the Bistro per daily checklists; knows all menu items and ingredients
-Follows QA and Health Department standards, including temp logs and product rotation (FIFO)
-Supports servers and teammates to keep the Bistro running smoothly
-Reports to work on time, in complete uniform, and follows attendance and safety policies
-Handles phone/room service orders accurately and delivers per QA guidelines
-Looks for ways to reduce waste, control costs, and suggestively sell to guests
-Keeps work areas clean and organized; completes TIPS training and cards guests who appear under 40

REQUIRED SKILLS:

-Strong guest service and communication skills; comfortable engaging strangers
-Ability to read and follow safety, operating, and procedure instructions
-Basic math skills (addition, subtraction, multiplication, division, percentages)
-Ability to problem-solve and adapt to varying guest and operational situations

EDUCATION & EXPERIENCE:

-High school diploma or GED
-Some restaurant or bar experience preferred

PHYSICAL REQUIREMENTS:

-Regularly stands, walks, talks, and hears; occasionally sits, stoops, kneels, or crouches
-Frequently uses hands/arms to handle objects and reach
-Occasionally lifts/moves up to 40 lbs
-Close, distance, and peripheral vision required