Job Description

Municipal Court of Atlanta

Court Clerk II

Posting Expires: May 17, 2026

Salary: $48,077.00 annually

General Description and Classification Standards:

Provides senior level clerical support for the operation of the court. Serves as liaison between the customers, judges, law enforcement, attorneys, and other court personnel, providing general and problem-solving solutions for internal and external personnel. This is an experienced level administrative position capable of carrying out most assignments typical of the position with limited guidance or review. This level would be considered a promotional level and attainable by any incumbents in a work group who demonstrate the necessary knowledge, ability, and performance.

Supervision Received:

Works under minimal supervision; can set own work sequence and pace within process/department limitations. May assist in training, orienting, or observing lower-level employees.

Essential Duties and Responsibilities: These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.

• Enters cases and case-related data in appropriate system; maintains calendars, bonds, warrants, files, records, and other court-related correspondence.
• Provides cashiering services for collection of fines, fees, bonds, etc.
• Researches and completes background requests for criminal and traffic dispositions; provides driver and criminal documentation for identity theft cases.
• Time stamps, scans, and files documents for the court including probation and plea in absentia cases; transports motions to judge and resets requested cases excluding accident, DUI, FTA, and cases already before a judge.
• Provides effective customer service to the general public and various governmental agencies regarding judicial procedures, court appearances, trial dates, dispositions, and payment of fines; corresponds with the general public and governmental agencies via phone, fax, mail, and e-mail as needed.
• Schedules the public for FTA (Failure to Appear) court appearance on a daily basis.
• Prepares, processes, and files arrest and non-arrest case dispositions; files and processes motions to seal records and open sealed records.
• Researches old and new criminal and traffic records using various systems.
• Gives clearance and court error letters to defendants to clear up their license.
• Examines information presented by the customer, assesses the situation, and finds a solution based on research.
• Selects from multiple procedures and methods to accomplish tasks.
• Resolves most questions and problems, and refers only the most complex questions to higher levels.
• Provides guidance and training as required to associate level, interns, temporary employees, etc.
• Schedules cases for Court and Judges.
• Assists the general public in person and over the phone; receives, indexes, and records court case information and/or legal documents.
• May perform other duties as assigned.

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.

Knowledge Skills and Abilities: This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully, it is not an exhaustive list.

• Thorough knowledge of terminology, procedures, and clerical duties common in court systems.
• Exceptional researching, problem solving, and customer service skills.
• Well-developed arithmetic and verbal skills.
• Skill in using a variety of computer tools, including text and data tools, spreadsheets, and specialized data systems.
• Ability to communicate effectively with the general public and all levels of court and law enforcement personnel.
• Ability to organize work, build cooperative work relationships, and determine best processes to accomplish tasks.

Minimum Qualifications:

Education and Experience

High School Diploma or Equivalent;

Three (3) years of related experience in judiciary or legal environment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Licensures and Certifications

May be required to obtain Georgia Criminal Investigation Center (GCIC) certification for some dispositions.

Fingerprinting required as a part of pre-employment onboarding. CJIS Security Policy v5-9-5.

Preferred Requirements

Associate's Degree in Criminal Justice or related area; three (3) years of related experience in judiciary or legal environment.

Work Environment:

Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.

Lifting Requirements:

Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

It is the policy of the City of Atlanta (“COA”) that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department.

The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran’s status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.