Job Description

POSITION: Casual Courier Driver

LOCATION: Saskatoon, SK

LICENSE: Class 5

VEHICLE: Company Assigned

RATES OF PAY: $23.35

SCHEDULE: N/A

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their professional and personal lives.

Start YOUR career with DHL today…

MAJOR ACTIVITIES AND RESPONSIBILITIES:

• Use GCA scanner for all required activities on the daily route; all scannable waybills, laser waybills, shippers own bar-coded labels must be scanned.
• Delivery of all assigned material in the route area, within the specific requirements of both the customer and DHL.
• Pick up of all assigned customer pick-ups within the specific guidelines of the Customer and DHL.
• Determine if a customer has a valid account prior to delivery or pick-up.
• Compile and submit accurate route records on a daily basis.
• Inform DHL of any route irregularities and significant competitor activity.
• Responsible for managing and completing heavyweight deliveries, including handling deliveries personally or arranging third-party provider when required to meet service requirements.

ACCOUNTABILITIES/ RESULTS:

• Responsible for internal and external customer satisfaction.
• Professional representation of DHL at all times, including the maintenance and presentation of vehicle, uniform, waybills/product.
• Proactively manage the customer’s perception of and level of satisfaction with our service.
• On-time pick-up and delivery of customer shipments.
• Interact effectively with other members of the customer service and operation teams.
• To alert the Sales Department to potential customer opportunities and/or vulnerabilities.
• Complete other duties as assigned

Qualifications - External

MINIMUM QUALIFICATIONS

• Demonstrated ability to handle multiple tasks.
• Valid Class 5 driver's license - obtained over 18 months with clean driver's abstract
• Demonstrated ability to work under pressure.
• Supply current drivers abstract. (No infractions)
• Excellent interpersonal skills.
• High School Education.
• Proven Customer Service skills.
• Able to lift up to 70 lbs unassisted

Note: This role includes variability in shift start/finish timings based on job location. Shift timings and scheduled days of work may change from time to time based on business requirements; therefore, flexibility in your schedule is a job requirement. Uniforms are supplied.

Thank you for your application. Those selected for an interview will be contacted.

All applicants are required to pass interviews, a criminal check for all countries lived in for the past 5 years, be able to provide a clean drivers abstract and other background check in order to qualify for the position.

We are an equal opportunity employer and believe we will gain through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.