Job Description

Coupa Techno-Functional Specialist1

• 5 Years of Experience as a Coupa Techno-Functional Specialist with strong expertise in Procure-to-Pay (P2P) operations, system administration, reporting, workflow management, user access governance, and ERP integrations.

• Skilled in supporting global business users, optimizing procurement and invoicing processes, and driving system enhancements aligned with organizational objectives

• Ready to work in IST night shift between 08:30pm to 04:30am IST

Key Responsibilities

• Manage and support end-to-end Coupa P2P processes including requisitions, purchase orders, invoices, approvals, supplier management, and expense-related operations.

• Configure and maintain Coupa functional setups including roles, permissions, approval workflows, user access management, and business unit configurations.

• Handle User Access Reviews (UAR), role optimization, audit support, and compliance-related activities.

• Work closely with cross-functional teams including Finance, Procurement, HR, IT, and Operations to gather business requirements and implement process improvements.

• Create, customize, and maintain reports and data extracts for procurement, invoices, HR audits, compliance reviews, and management reporting.

• Coordinate with stakeholders for issue resolution, troubleshooting, testing, and production deployment activities.

• Support integration-related activities involving ERP platforms such as SAP and other third-party systems.

• Perform data validation, invoice troubleshooting, XML/PDF validation, and transaction analysis for system issues.

• Participate in implementation projects, enhancement initiatives, workflow changes, and system optimization activities.

• Conduct functional testing, prepare test cases, validate workflows, and support UAT activities.

• Support business continuity and scalability initiatives through system readiness and process standardization.

• Collaborate with internal and external stakeholders to improve operational efficiency and user experience.

Technical & Functional Skills

• Coupa P2P Configuration and Administration

• Approval Workflow Management

• User Roles & Access Management

• Supplier and Invoice Management

• Reporting & Data Extraction

• Audit & Compliance Support

• UAR Management

• ERP Integration Support

• Excel & Data Analysis

• Incident and Ticket Management

• UAT & Functional Testing

• Business Process Optimization