Job Description

Coupa System Administrator

Department: Procurement

Employment Type: Permanent - Full Time

Location: Pune

Davies US is looking for an experienced Coupa System Administrator for management of procurement data, reporting needs and Coupa procurement system. The ideal candidate will have experience with data management, Coupa software and have a strong technical background. Reporting to the Procurement Analyst & Coupa System Manager, you will be responsible for ensuring Coupa system configuration and operational performance to meet business procurement needs as well as delivery of supplier spend insights providing opportunity analysis to the procurement function.

To be successful in this role, you need to be proactive, independent, and takes initiative with consistent follow through, superb communication skills, verbal and written, conducted in a timely manner and have superior time management skills with capability of working with and meeting deadlines. You must have extensive experience in a similar role, managing Coupa or a similar management system, experience with user management, including creating and managing user accounts, roles, and permissions and knowledge of Coupa's reporting and analytics capabilities. Additionally, you will need to have exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment, excellent team player with interpersonal skills and a high-level attention to detail and problem-solving skills. This role is a full-time, home-based position.

Key Responsibilities

• Manage and maintain the Coupa procurement system to include supplier migration to Coupa and catalogue management
• Work with stakeholders to identify and implement system changes and improvements
• Ensure that the system is configured to meet our procurement needs
• Provide end-user support, including troubleshooting and issue resolution
• Train end-users on system functionality and best practices
• Develop and maintain system documentation, including standard operating procedures and training materials
• Manage user accounts, roles, and permissions Employee Initials Created Month Year
• Identify target vendors for use of Coupa and its invoice management solution. Carry out all steps necessary to enroll them, to include supplier engagement, system maintenance, testing, query resolution etc
• Ensure system security and data integrity including query management of ERP interfaces
• Manage the timely upgrade of Coupa releases including testing approvals and knowledge of new Coupa features
• Produce accurate and timely supplier and spend analytics reports, including Procurement monthly reports, KPI’s and others as required
• Optimized, collaborative, strong, and sustainable relationships developed and maintained with end-users and internal/external stakeholders across all areas of the business
• Purchase Order Management including conversion of requisitions to purchase orders where appropriate and management of queries regarding receipting, PO closures and cancellations
• Exhibit company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together
• Perform other duties as assigned

Skills, Knowledge & Expertise

Experience and Qualifications

• 4+ Year experience
• Uk Shift
• Extensive experience in a similar role, managing Coupa or a similar management system
• Experience with user management, including creating and managing user accounts, roles, and permissions.
• Knowledge of Coupa's reporting and analytics capabilities Preferred
• Bachelor's degree in a relevant field, such as computer science or business administration
• Strong technical skills, including proficiency in SQL and experience in system integration query management
• Excellent project management skills, with the ability to manage complex projects from start to finish
• Knowledge of Coupa's reporting and analytics capabilities
• Strong communication skills, with the ability to communicate complex technical information to both technical and non-technical stakeholders
• Ability to work independently and in a team environment
• Knowledge, Skills, and Abilities
• Proactive, independent, and takes initiative with consistent follow through
• Superb communication skills, verbal and written, conducted in a timely manner
• Superior time management skills with capability of working with and meeting deadlines
• Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment
• Excellent team player with interpersonal skills
• High level attention to detail and problem-solving skills
• Capable of working collaboratively and independently with minimal supervision
• Exhibit discretion with sensitive and confidential information
• Display a comfort level working with key people at all levels within an organization