About the role: The Country Store Manager will oversee daily operations of the company’s retail centers, managing staff, inventory management both at the retail centers and extending to the field operations, customer relations, and overall store performance to ensure operational efficiency. The role involves regular travel within the zone.
What you would be expected to do:
Team Management and Staff Development
Manage and mentor Regional Store Coordinators
Hire, train, supervise and evaluate performance of field operations team
Build, mentor, and manage high-performing field operations team
Formulate strategies geared at motivating field operations teams to ensure maximum output and achieve operational efficiency
Manage people-centric initiatives and strategies promoting a safe working environment
Foster a culture of inclusivity, respect, and team work within the Field Operations team
Manage on trainings and content development within the field operations team
Manage time – off for the field operations tea m
Retail Centre Expansion
Scout for prime locations for expansion of retail centers
Relationship management between landlords and the company
Work with all internal stakeholders on projects that revolve around the retail centers
Manage customer centric processes and engagements within the retail centers
Oversee operational process formulation and implementation geared at improving how retail centers operate
Manage training for operation processes that revolve around retail centers
Optimize processes and implement best practices to improve productivity and service delivery.
Order and Inventory Management
Manage data inventory planning techniques to prevent stock outs within the zone
Engage the Operations planning team to guide and advise on stocking based on planned field campaigns and any ongoing field activities to match demand and supply
Proactively engage stakeholders to drive strategies and initiatives to reduce inventory holding days
Manage development of process and implementation geared at reduction of inventory leakages within the supply chain
Prepare inventory reports showing cases improvement areas and data corrective measures
Formulate strategies and performance KPIs around inventory management and controls
Engage stakeholders to regularly review policies and controls established to adjust and replace any that doesn’t promote higher turnover of inventory
Plan and schedule for impromptu inventory checks within the retail centers extending to what is out in the field held by field agents
Prepare and check sales reports to identify trends and opportunities for improvement.
Monitor stock levels and coordinate with the warehouse to replenish inventory
Cost Management
Continuously explore cost reduction initiatives
Manage cost effective processes and initiatives within the field operations team
Manage cost effectiveness within the field operations team. This includes but not limited to monthly expenses for the field operations team
Compliance
Ensure that all retail centers are compliant with both County and National Government rules
Coordinate regular Health and Safety audits to progressively address any risks that might exist in the retail centers
Recommend and implement safety guidelines by working with the internal safety team to avert all risks within the retail centers
Participate in precautionary initiatives as members of the health and safety ensuring safety of all persons within the supply chain
Ensure that all retail centers are equipped with the recommended safety equipment as per OSHA requirements.
Innovation
Be on the lookout for new trends within the supply chain field that will improve and enhance inventory management processes
Recommend to management new processes, need to revamp process to efficiently help the day-to-day operations of the retail centers
Mitigate operational risks and manage crisis situations effectively.
Monitor performance metrics and generate regular reports
Any other duties as assigned by your supervisor.
You might be a strong candidate if you:
Proven track record in managing cross-functional teams and scaling operations Has a degree qualification, preferably in supply chain management, statistics, or any finance-related field.
2-3 years’ working experience in finance, supply chain management, and/or statistics.
Demonstrates knowledge in contract management.
Knowledge and working experience with an ERP, preferably SAP
Ability to work comfortably with and maintain large volumes of data in Excel.
Ability to multitask and address priorities.
Goal-oriented and organized team player
Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
Excellent verbal & written communication skills
Ability to work remotely under minimal supervision.
Excellent problem-solving skills
What we offer (in addition to compensation and statutory benefits):
Professional growth in a dynamic, rapidly expanding, high-social-impact industry.
An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.
About Greenlight Planet
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