Job Description

We are seeking a dynamic and experienced Country Manager to lead our operations in the UK. In this key leadership role, you will oversee all day-to-day business activities, driving profitability, operational excellence, and exceptional customer service. You will manage a high-performing team, foster business growth, and represent the company with key stakeholders, ensuring compliance with local regulations and alignment with global standards.

Day-to-day activities

• Direct profit & loss responsibility for the country.
• Responsible for enlarging country customer base, performance results vs sales targets.
• Customer Service - provide the best level of service to customers and build a trustworthy and long-lasting relationship according to global CS standard of service.
• Responsible for logistics and port operation activities in the country.
• Finance – overall responsibility for country working capital and financial statements.
• Lead interfaces and achievements with other global/regional functions, and countries in the company.
• Manage cargo flow policies in order to bring to the best results.
• Manage the country according to the local regulations together with company best practice.
• Represent ZIM in all local authorities.

Business Development

• Responsible for country business development.
• Improve ZIM brand in the local market - take part in conventions, develop relationships with customers based on trust, and enhance interactions with local authorities.

Improve Results

• Manage the country by outstanding performance under set of KPIs and targets.
• Achieve budget forecast in terms of sales, quantities, revenues, costs, operational profits as well as market share.

Requirements

• A minimum of 10 years of experience in the global shipping container industry is essential.
• Proven track record in commercial/sales roles, with a strong focus on achieving business targets.
• Prior experience as a Managing Director, Country Manager, or similar leadership position in the UK Market
• Demonstrated success in managing teams, including managerial-level staff.
• In-depth knowledge of business and performance metrics, with strong analytical skills.
• Exceptional organizational, leadership, and decision-making abilities.
• Excellent interpersonal and communication skills, both verbal and written.
• Bachelor’s degree in Business Administration, Management, or a related field.
• Native/Bilingual English language