DHL

Country Manager – Mexico

DHL  •  Mexico City, MX (Onsite)  •  4 hours ago
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Job Description

Job Purpose

Implement country-level business and sales strategy, lead the country’s business operations, and build strong customer relationships to achieve short- and long-term financial, commercial, and operational objectives (profitability, revenue, productivity, customer retention, and market share) in line with overall strategy, standards, and guidelines.

Key Tasks

  • Implement country-level business strategy in line with Hillebrand Gori vision and strategy, standards, and guidelines.
  • Plan, organize, and ensure country’s business management and operations align with set objectives.
  • Lead local sales, marketing, operations, and purchasing ensuring close alignment between commercial priorities and operational delivery.
  • Define and execute the country sales strategy, including target segments, growth priorities, customer value propositions, sales targets, and pipeline development.
  • Maintain regular, senior-level interaction with strategic customers and prospects to understand their business needs, strengthen relationships, support retention, and unlock sustainable growth opportunities.
  • Drive disciplined account planning, opportunity management, pricing, and commercial performance reviews in collaboration with sales and product teams.
  • Champion the voice of the customer across the organization, translating customer feedback and market insights into service improvements, innovation, and commercial action.
  • Ensure country’s P&L (EBITA etc.), cost, and revenue management, working closely together with Finance.
  • Monitor consolidated budget for the country and recommend course corrections for variances to budgets.
  • Assess and report country performance and recommend plans for improvement.
  • Explore and identify growth opportunities and propose market plans.
  • Resolve conflicts/issues and ensure effective execution for critical areas such as matters related to service, market strategy, business development, investments, etc.
  • Analyze complex multi-dimensional issues and improve, change, or adapt existing methods, techniques, and/or processes to be more efficient.

Stakeholders

  • Influence senior business leaders outside of own job area regarding practices and approaches.
  • Develop strong, trusting relationships with senior business leaders across Hillebrand Gori.
  • Cooperate with and coordinate 3rd parties, e.g., external service providers.
  • Build trusted executive relationships with key customers, prospects, and relevant industry stakeholders, representing Hillebrand Gori in the market.

Management Responsibility

  • Manage teams of experienced managers and professionals.

Knowledge and Skills Required

  • Fluent in Spanish and English.
  • Bachelor or Master’s Degree in Logistics, Management, or equivalent qualification.
  • More than 8 years of relevant logistics working experience, and experience leading teams.
  • Seasoned people leader who leads by example.
  • Strong business acumen, including a high level of expertise in operations.
  • Proven commercial leadership with experience developing and executing sales strategies, managing pipelines, and delivering profitable growth.
  • Strong customer orientation and credibility in engaging senior customer stakeholders, with the ability to translate customer needs into compelling logistics solutions.
  • Ability to effectively balance strategic thinking with a hands-on approach.
  • Entrepreneurial mindset, focused on results and problem-solving skills.
  • Excellent stakeholder management, communication, and influencing skills.

The right person is attracted by the challenge to grow and develop the business and to be a key person in a successful international company.

Interested in this exciting opportunity? Please apply online.

DHL

About DHL

DHL is the leading global brand in the logistics industry. Our divisions offer an unrivaled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management.

With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as "The logistics company for the world".

DHL is part of DHL Group.

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Industry
Transportation & Logistics
Company Size
10,000+ employees
Headquarters
Bonn, DE
Year Founded
Unknown
Website
dhl.com
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