Job Description

Country Manager

Reports to: VP EMEA Sales

Direct Reports: Country Leadership Team (Sales (verticals: Construction, AG, Transport, Sourcing, Strat account) & Operations, Location: Country-Based

Job Summary

The Country Manager is responsible for leading and overseeing all business operations within the country, ensuring sustainable growth, operational excellence, and alignment with the company's global strategy. This role provides leadership across commercial, financial, operational, and people-related activities while fostering strong relationships with customers, employees, partners, and external stakeholders.

The Country Manager serves as the senior leadership representative in the country and is accountable for delivering business objectives, driving employee engagement, ensuring compliance, and maintaining the company's reputation in the local market. The Country Manager reports into the VP EMEA Sales

Key Responsibilities

Strategic Leadership

• Develop and execute with the sales & ops leaders the country business strategy aligned with corporate objectives.
• Identify growth opportunities and market trends to strengthen the company's market position.
• Drive profitable revenue growth and market expansion.
• Provide regular updates and recommendations to regional and global leadership teams.

Business and Financial Management

• Own and deliver country revenue, profitability, and operational performance targets.
• Develop and manage annual budgets, forecasts, and financial plans.
• Monitor key performance indicators and implement corrective actions when needed.
• Ensure effective allocation of resources to maximize business outcomes.

Sales management

• Lead effective sales planning across the country's verticals, including account segmentation, coverage models, and target-setting aligned with the overall business strategy.
• Drive pipeline management, forecasting accuracy, and sales analytics to monitor productivity, conversion rates, and pricing effectiveness, using insights to guide corrective action.
• Stay personally involved in major deals, overseeing deal structure, pricing, and negotiation to protect margin and secure strategically important business.
• Coach and develop the sales leadership team to strengthen sales discipline, CRM adoption, and consistent application of the sales process across verticals.
• Partner with marketing and product teams to align pricing, promotions, and go-to-market plans with country sales priorities

Operational Excellence

• Oversee with the operations leader the daily business operations and ensure efficient execution of company objectives.
• Drive continuous improvement initiatives to enhance productivity and customer satisfaction.
• Ensure compliance with company policies, local regulations, and industry standards.
• Manage operational risks and implement mitigation strategies.

Leadership and People Management

• Lead, coach, and develop the country leadership team.
• Foster a high-performance culture focused on accountability, collaboration, and inclusion.
• Support talent acquisition, succession planning, and employee development initiatives.
• Champion employee engagement, diversity, equity, and inclusion programs.

Customer and Stakeholder Management

• Build and maintain strong relationships with key customers, partners, government entities, and industry associations.
• Represent the company in external meetings, conferences, and industry events.
• Act as the primary escalation point for significant customer and business issues.

Compliance and Governance

• Ensure full compliance with local employment law, regulatory requirements, and corporate governance standards.
• Partner with Legal, Finance, HR, and Compliance teams to manage risk effectively.
• Maintain a strong ethical culture and uphold company values.

Qualifications

Education

• Bachelor's degree in Business Administration, Finance, Management, or a related field.
• MBA or advanced degree preferred.

Experience

• 10+ years of progressive leadership experience.
• Proven experience managing P&L responsibility and delivering business growth.
• Experience leading cross-functional teams in a multinational environment.
• Strong track record in strategy execution, operational management, and people leadership.

Skills

• Strong business acumen and financial management capabilities.
• Exceptional leadership and people management skills.
• Excellent communication, influencing, and stakeholder management abilities.
• Strategic thinker with strong problem-solving capabilities.
• Ability to lead through change and operate in a fast-paced environment.
• Strong understanding of local market dynamics and regulatory environments.

RB Global (NYSE: RBA)

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.