Job Description
Country Manager & Chief Commercial Officer (Nigeria)
Industry: Telecommunications | Digital Infrastructure | Enterprise ICT | Cloud & Managed Services
Location: Lagos, Nigeria
Employment Type: Full-Time
Reports To: Group Chief Executive Officer (Group CEO)
Monthly Salary: ₦2,700,000 Net (After Tax)
Experience: Minimum 17 Years
About the Role
Our client is seeking an exceptional and commercially driven Country Manager & Chief Commercial Officer to lead its Nigerian operations and drive sustainable business growth across the telecommunications and digital infrastructure sector.
The successful candidate will provide strategic leadership for the company's commercial performance, business expansion, and operational excellence while building strategic partnerships, growing enterprise revenues, and positioning the organization as a leading provider of enterprise connectivity, cloud infrastructure, managed services, cybersecurity, and digital transformation solutions.
This role requires a visionary executive with extensive experience within Nigeria's telecommunications, enterprise ICT, cloud, managed services, and digital infrastructure ecosystem.
Key Responsibilities
Strategic Leadership
Develop and execute the overall business strategy for the Nigerian business.
Drive sustainable revenue growth and long-term profitability.
Develop annual business plans, commercial strategies, and market expansion initiatives.
Provide executive leadership across all commercial functions.
Represent the organization at executive, industry, government, and investor engagements.
Identify emerging market opportunities and technology trends.
Lead digital transformation and innovation initiatives.
Commercial Leadership
Lead commercial growth across:
Enterprise Connectivity
ISP Services
Managed Network Services
Network Operations Centre (NOC) Services
Cloud Infrastructure
Cybersecurity Services
Digital Infrastructure Projects
Telecom Infrastructure Management
Enterprise ICT Solutions
Managed Services
Technology Consulting
Key responsibilities include:
Own annual revenue and profitability targets.
Drive recurring revenue growth.
Develop pricing and go-to-market strategies.
Lead high-value commercial negotiations.
Expand enterprise customer portfolios.
Increase customer lifetime value and account profitability.
Enterprise Sales Leadership
Lead all enterprise and corporate sales activities.
Build and manage a high-performing commercial organization.
Develop scalable sales strategies across multiple industry verticals.
Establish sales KPIs, forecasting models, and performance dashboards.
Drive acquisition of large enterprise accounts.
Oversee sales pipeline development and forecasting.
Ensure consistent achievement of annual commercial targets.
Improve sales conversion rates and win ratios.
Strategic Partnerships
Develop and manage executive-level relationships with:
Mobile Network Operators (MNOs)
Internet Service Providers (ISPs)
Tower Infrastructure Companies
Data Centre Operators
Cloud Service Providers
Government Agencies
Financial Institutions
Oil & Gas Companies
Multinational Organizations
OEMs and Global Technology Vendors
International Investors
Strategic Alliance Partners
Business Development
Identify and secure new business opportunities through:
Strategic account acquisition
Market expansion initiatives
Public and private sector opportunities
Enterprise technology projects
Infrastructure outsourcing engagements
Managed services contracts
Cloud adoption programmes
Digital transformation initiatives
Customer Success
Develop and maintain executive-level customer relationships.
Increase customer retention and loyalty.
Drive account growth and cross-selling opportunities.
Resolve executive-level customer issues.
Improve customer satisfaction and service delivery standards.
Financial Management
Provide executive ownership for:
Revenue Growth
Gross Margin Performance
Commercial Budget Management
Sales Forecasting
Pipeline Growth
Cost Optimization
Business Profitability
Financial Performance Reporting
Operational Leadership
Collaborate closely with Engineering, Operations, Finance, HR, and Customer Success teams.
Ensure operational excellence across the Nigerian business.
Drive organizational performance and continuous improvement.
Strengthen governance, business processes, and operational efficiency.
Ensure business continuity and service excellence.
Leadership & People Management
Recruit, develop, and mentor high-performing commercial teams.
Foster a culture of accountability, innovation, and excellence.
Conduct performance management and succession planning.
Build leadership capability across the organization.
Promote collaboration and employee engagement.
Corporate Governance & Compliance
Ensure compliance with all applicable telecommunications regulations, corporate governance requirements, and statutory obligations.
Maintain high ethical and professional standards.
Manage commercial risks and regulatory compliance.
Ensure adherence to internal policies and operational procedures.
Qualifications
Bachelor's Degree in Business Administration, Marketing, Engineering, Telecommunications, Information Technology, Economics, or a related discipline.
MBA or relevant Master's degree is highly preferred.
Professional certifications in Sales, Business Management, Project Management, or Telecommunications will be an added advantage.
Experience Requirements
The ideal candidate must possess:
Minimum of 17 years progressive commercial leadership experience.
Extensive experience within the telecommunications, enterprise ICT, cloud, managed services, or digital infrastructure industry.
Proven experience leading large commercial teams.
Demonstrated success in driving multimillion-naira enterprise sales.
Strong experience managing strategic customer accounts.
Proven track record of closing high-value enterprise contracts.
Existing executive relationships across Nigeria's telecommunications and technology ecosystem.
Key Performance Indicators (KPIs)
The successful candidate will be measured on:
Annual Revenue Growth
New Enterprise Customers Acquired
Strategic Partnerships Secured
Recurring Revenue Growth
Gross Margin Performance
Customer Retention Rate
Pipeline Growth
Commercial Forecast Accuracy
Market Expansion
Customer Satisfaction
Team Performance and Productivity
Compensation & Benefits
Competitive Monthly Salary: ₦2,700,000 Net (After Tax)
Annual Performance Bonus based on approved commercial KPIs
Official Company Vehicle (upon confirmation)
Health Insurance (HMO) for self and eligible family members
Housing Allowance
Leave Allowance
Pension Contributions
Executive Leadership Development Opportunities
How to Apply
Interested and qualified candidates should send their updated CV to:
hiring@mysigma.io
Subject Line: Country Manager & Chief Commercial Officer (Nigeria)
