Job Description

WHO WE ARE

Owned and operated by the Manuli Ryco Group, Fluiconnecto Ryco excels in the management of fluids in hydraulic systems. We cater to various industries, including mining, construction, agriculture, marine and oil & gas. The Group continues to drive the hydraulic and fluid conveyance industry forward with our high-quality products, technical service and expertise and global reach.

THE OPPORTUNITY

Fluiconnecto is growing faster in the Hydraulics area than ever before, and we are now currently seeking an enthusiastic and motivated over the Counter Salesperson/Customer Service Officer to join our small and friendly team based at our Emerald QLD office.

If you enjoy providing outstanding customer service and have experience within Hydraulics, Industrial Sales or any other similar industry, then this might be the perfect role for you! This is a very fun customer facing position where you will provide premier customer service and offer timely solutions in resolving enquires with our valued internal and external customers. You will work within a small yet talented team in a collaborative, supportive environment where your contributions are valued.

• Permanent, full-time role with flexible working hours between 8am-5pm.
• Interviews are available ASAP.
• The role is based out of our Emerald QLD branch with occasional travel required within the region as and when required.
• Full training, support and guidance is provided by some of the best leaders in the industry!
• Relocation package available

We're offering fantastic career growth opportunities, a forward-thinking company culture, and a bright future within a fast-growing global brand. If you are looking for a fun and energetic customer facing role, then this is the role for you!

DUTIES & RESPONSIBILITIES

• Deal with all inbound Customer Service enquiries
• Face to face over the counter enquiries
• Prepare customer quotes and process customer orders and invoices as required
• Assist new customers with product selection
• Answer telephones and respond to our clients’ queries which may include following up orders, responding to complaints or providing technical support
• Sourcing & offering alternative products
• Processing all specific customer credits from start to finish

ABOUT YOU

• Have extensive experience in customer service, internal sales or technical and support functions
• Hydraulics experience or similar experience in an industrial setting preferable
• Be an excellent problem solver
• Come with great time management skills
• Have exceptional organisational skills
• Be able to travel within the region as and when required

WHY JOIN US

• Excellent annual salary $$$ offered
• Relocation package $$$ offered (if wanting to relocate to Emerald)
• Career development opportunities - we promote from within
• Refer a friend to us and receive a cash bonus up to $1000.
• Take pride in working for a long-standing world leader in the industrial manufacturing industry
• Enjoy access to a range of different features including retail discounts, free birthday annual leave and early access to your earned wages before payday.

HOW TO APPLY

If you believe you have what it takes, please apply via SEEK with your CV and custom cover letter by clicking on the "Apply for this job" button above.