Job Description

Are you passionate about providing top-notch customer service and have a knack for HVAC/R products? Johnstone Supply | The Balsan Group is seeking a dedicated Counter Sales Associate to be the face of our branch, assisting customers with their HVAC/R needs and ensuring a seamless sales experience.​

Why You’ll Love Working With Us:

✅ Competitive Base Salary + Performance Bonuses
✅ Health, Dental, and Vision Coverage
✅ 401(k) with Company Match
✅ Paid Holidays & Generous PTO
✅ Opportunities for Professional Growth and Development​

Your Day-to-Day:

🔹 Greet and assist walk-in customers and handle incoming calls with professionalism
🔹 Provide accurate information on product availability, pricing, and specifications
🔹 Process sales orders, returns, and warranties efficiently
🔹 Maintain a clean and organized counter area and showroom
🔹 Collaborate with the warehouse team to ensure timely order fulfillment
🔹 Stay updated on new products and industry trends to better assist customers​

You’re a Great Fit If You:

✔️ Have prior experience in counter sales, preferably in the HVAC/R industry
✔️ Possess strong communication and interpersonal skills
✔️ Are proficient with point-of-sale systems and basic computer applications
✔️ Can lift up to 50 lbs and are comfortable standing for extended periods
✔️ Demonstrate a proactive approach to problem-solving and customer service​

This is a fantastic opportunity for individuals looking to build a career in the HVAC/R industry with a company that values teamwork, dedication, and excellence.