·Acknowledge customers as soon as possible.
·Provide a good image to customers.
·Make outgoing phone calls to customers, to keep good customer relations.
·Look up parts in CDK Automotive DMS computer systems
·New product knowledge.
·Attend training classes.
MARGINAL DUTIES include the following. Other duties may be assigned.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Excellent verbal communication skills.
High School Diploma.
General Mechanical aptitude.
Familiar with automotive/truck components.
PHYSICAL DEMANDS The physical demands described here are representative of those that
must be met by an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions.
WORK ENVIRONMENT The work environment characteristics described here are representative
of those an employee encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions.
With our full line of Class 6-8 trucks, proven array of TruckCare aftermarket support programs and respected network of independent North American dealerships, Peterbilt continues its legendary industry leadership. Driven to satisfy the unique needs and job challenges of our customers, Peterbilt custom manufactures each truck to customer specifications. And whether the order calls for a fully-appointed owner/operator truck or a unit spec'd to fleet requirements, each is manufactured to the same critical quality standard.
Peterbilt's conventional models, for example, feature a precision-tooled, lightweight aluminum cab, a variety of suspension systems for a smoother, quieter ride, and a three-piece, 20-bolt crossmember/gusset unit for extra frame durability. The combination of premium quality and custom manufacturing results in highly efficient, long- lasting trucks that adapt to a wide range of applications and markets. Most important, Peterbilts are the preferred truck of drivers. And fleet owners often cite their purchase of Peterbilts as a way they attract and retain quality drivers.
During the past several years, Peterbilt has introduced more new products and services than at any time in its history - trucks and sleepers that appeal to a broader range of industries, with more options, safety components and comfort features than all other trucks in their class. Additionally, customers are provided the best in aftermarket support through the Peterbilt Dealer Network and Peterbilt's TruckCare services. The latter features a full range of services that includes 24-hour roadside assistance and scheduled maintenance programs for fleets and owner/operators.
Peterbilt has reigned as America's premium quality truck manufacturer since the company's founding in 1939. Our dedication to deliver products and services focused on improving customers' performance, image, profitability and peace of mind truly makes Peterbilt the Class of the industry.
