Job Description

Duties and Responsibilities

• Interact with internal and outside sales people, vendors and contractors.
• Responsible for showroom merchandising and re-stocking product.
• Assist in resolving customer relations problems with both dealers and end users.
• Complete sales order process for customers with efforts to up-sell associated items.
• Adhere to all safety requirements relevant to one’s regular job duties.
• Perform other duties as assigned.

In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.

Required Qualifications:

• Minimum 1+ year experience in a customer service or counter sales role.
• Proven success in sales and providing excellent customer service.
• Strong interpersonal skills including sales, problem solving and customer service.
• Ability to work independently, and meet assigned goals and objectives in designated time frames.
• Ability to multitask and work in a fast-paced environment.
• A willingness to learn and grow with our Company.
• Knowledge of Microsoft Office products.
• Proven commitment to customer service and a safe work environment
• Pass a pre-employment drug screening and background check

Preferred Qualifications:

• Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level.
• Bilingual (Spanish) preferred.

Work Schedule: Monday through Friday with an occasional Saturday. This position may require working extra hours on occasion.

Demand Frequency

Sedentary – Lifting 0-10 pounds Frequent

Light Lifting – 10-20 pounds Frequent

Moderate Lifting – 20 to 50 pounds Occasional

Heavy Lifting – 50 to 100 pounds Occasional

Pulling/Pushing, Carrying Occasional

Reaching or working above shoulder Occasional

Walking Frequent

Standing Frequent

Sitting Occasional

Stooping Occasional

Kneeling Occasional

Repeated Bending Occasional

Climbing Occasional

Desk Work/Computer use/Telephone use Frequent

Operating a motor vehicle Never

Operating a commercial vehicle Never

Operating warehouse equipment, forklift, baseloid lift etc Occasional

Other – Talk, Drive, visit customers etc. Occasional

EEO Statement

Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence.

Qualifications

Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Counter Sales Associate is responsible for our sales counter at one of our established wholesale HVAC distributorships. The ultimate goal of this role is to provide strong customer service in a sales oriented setting.