Job Description

Why You’ll Love EECOL

When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive and family-like work environment. We provide a compensation package that offers competitive wages, flexible hours, excellent benefits, and a career you can be proud of. There are endless opportunities with our promote-within culture!

What’s in it for You

• Permanent, full-time positions, Monday through Friday. Weekends and evenings are for friends, family, and fun, not work!
• Enjoy regular salary reviews and incentive opportunities.
• EECOL is not just a job, but a company where you can learn, develop, and build your career! All training provided.
• A benefits package designed with your total well-being in mind including generous paid time off, comprehensive insurance options for you and your family, generous flex benefits, health & dental plan, life insurance, vision care, education assistance and a retirement savings plan including Pension, RRSP and TFSA opportunities to save for the future!
• Enjoy a wide variety of perks including discounts on travel, vehicles, entertainment, shopping and much more.

The Counter Sales Associate is responsible for providing exceptional customer service at the sales counter, supporting contractors, electricians, and walk-in customers with product selection, order processing, and technical guidance. This role plays a critical part in driving branch sales, maintaining inventory accuracy, and ensuring a high level of customer satisfaction in a fast-paced electrical distribution environment.

Responsibilities:

• High school diploma or equivalent
• 1–3 years of sales or customer service experience (preferably in wholesale or distribution)
• Strong communication and interpersonal skills
• Basic computer skills and ability to learn ERP/order entry systems
• Ability to work in a fast-paced, team-oriented environment
• Experience in electrical distribution or a related industry
• Knowledge of electrical products and systems
• Forklift certification (or willingness to obtain)
• Previous experience with contractor or industrial customers

Qualifications:

• High School Diploma or Equivalent required; College Diploma preferred
• 5 years of relevant experience
• Strong time management skills required, including ability to prioritize customer issues and resolve with positive outcomes
• Solid interpersonal skills that allow one to work effectively in a diverse working environment
• Able to effectively communicate both verbally and in writing
• Able to work well under pressure
• Strong attention to detail
• Able to handle customers sensitively, tactfully, diplomatically, and professionally at all times
• Proficient computer skills including familiarity with MS Word, Excel, and e-mail

Key Competencies:

• Customer-focused mindset
• Strong problem-solving skills
• Attention to detail and accuracy
• Time management and multitasking ability
• Sales-driven and results-oriented

Working Conditions:

• Standing for extended periods at the sales counter
• Lifting up to 50 lbs as needed
• Warehouse and retail counter environment

#LI-NS1

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, EECOL also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, EECOL offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here