Counter Sales-
We are looking for a motivated, detail oriented, and customer-focused individual to join our team as a counter sales associate. This role is ideal for someone with an interest in HVAC or plumbing products, strong communication skills, and a passion for delivering outstanding customer service.
In this position, you will be a key point of contact for customers-answering inquiries, recommending products, processing transactions, and ensuring a clean, organized work environment. Additional responsibilities include assisting with inventory management, stocking shelves, coordinating material transfers between branches and vendors, and maintaining accurate computer records.
The right candidate will enjoy problem-solving, working in a team-oriented environment, and contributing to the overall success of the sales department.
Qualifications:
- High school diploma or equivalent required
- Prior customer service, retail, or sales experience strongly preferred.
- Strong communication and interpersonal skills.
- Computer proficiency required: HVAC or plumbing knowledge is a plus (not required)
Responsibilities:
- Provide exceptional customer service by assisting with product inquiries and purchases.
- Recommend products tailored to customers’ needs and preferences.
- Accurately process sales transactions and maintain computer records.
- Keep the work environment clean, organized, and safe.
- Stay informed on products features, pricing, and availability.
- Collaborate with team members to meet sales goals and service targets.
- Maintain up-to-date product knowledge and monitor industry trends.
Additional Requirements:
- Ability to thrive in a fast-paced environment.
- Strong problem-solving and organizational skills..
- Willingness to learn and adapt to changes in product offerings.
- Flexibility to work weekends or evenings as needed.
Benefits:
- Comprehensive health benefits for you and your family
- 401(k) with company match
- Financial protection programs (HAS, FSA, Life insurance, etc.)
- Paid time off (15 days annually) plus paid company holidays.
- Wellness discounts and team member assistance programs.
- Employment discounts
- Opportunities to get involved in the community through programs such as TGG Cares.
Headquartered in Concord, NH, The Granite Group distributes plumbing, heating, cooling, piping, water systems, and energy products to contractors and fuel dealers across the Northeast through over 75 wholesale branches and a best-in-class online store. The company also operates 17 retail showrooms under the Sink & Spout name, offering an expertly trained staff and an extensive array of decorative plumbing fixtures and accessories. Founded in 1971 in Worcester, MA, The Granite Group celebrated its 50-year anniversary in 2021 along with the people who have driven its success. Of all the recognition The Granite Group has received as a business, the workplace awards are the ones the company is most proud of.
