Job Description

The Counter Assistant assembles products and serves customers while maintaining fast, friendly, and brand-consistent service.

Key Responsibilities

- Assemble schiacciate according to approved recipes

- Serve customers in a professional and courteous manner

- Maintain the cleanliness and organisation of the counter area

- Prevent cross-contamination during food handling

- Restock ingredients and notify management of shortages

- Support queue flow and efficient service during peak hours

- Maintain hygiene standards in all service areas

- Clean kitchen equipment, utensils, preparation areas, and storage spaces

- Ensure proper maintenance and hygiene of kitchen tools and equipment

- Dispose of waste appropriately and maintain general kitchen cleanliness

- Report equipment faults or maintenance issues promptly

Requirements:

• Basic knowledge of food preparation and kitchen hygiene
• Willingness to learn and grow in a fast-paced kitchen environment
• Ability to follow instructions and work well in a team
• Flexibility to work shifts, including evenings, weekends, and holidays
• High school diploma or equivalent; culinary training or certification is a plus
• Previous experience in a kitchen (even as a trainee or intern) is beneficial but not required
• Must have pre-departure course done ( https://skillspass.org.mt/obtaining-the-skills-pass)

General Clauses

The duties outlined above are not exhaustive. The Company may from time to time update, modify, or expand responsibilities according to operational needs and the exigencies of the business.

Employees must comply with Maltese employment legislation, health and safety regulations, franchise standards, and company policies at all times.