Job Description

Odawa Casino Resort

Job Title:CountSupervisor-Dual Rate

Reports ToDirector of Finance

Department:Drop

Minimum Pay Rate:$23.00 per hour

JobCode:CTSUP1

Pay Grade:FIN6

DateWritten:03/08/2007

LastUpdate:09/15/2025

Under the direction of the Director of Finance, performs a variety of technical and professional work in directing, administering, and providing oversight of the Drop/Count functions in a supervisor capacity. Responsible for the timely and accurate completion of the Casino’s daily revenue count of cash and currency, counting of each and submitting associated paperwork during assigned shift. Ensures variances are kept to a minimum. Ensure compliance with Tribal Minimum Internal Control Standards, Drop Department policies and procedures, and Casino employment policies and procedures.

Primary Duties & Responsibilities:

• Makes recommendations to hire, terminate, transfer, provide training opportunities, recommend merit increases, evaluate performance, create and adjust performance standards, create and/or delegate staff scheduling, invoke disciplinary action and provide for the fair and equitable treatment of all Team Members.
• Supervises and directs all Drop Team Members during the drop process of gaming machines andkiosks in accordance with the Drop policies and procedures
• Supervises and manages all Count Team Members in the sorting, counting, and strapping of contents of all gaming drop boxes including Table Games, Slot and kiosk drop boxes in accordance with the Countpolicies andprocedures.
• Maintains security and accountability of Casino funds located in the Count room during the count of the Slot drop, Table Games drop and kioskdrop.
• Ensures compliance with Tribal Minimum Internal Control Standards, Count Department’s policies and procedures, and Casino employment policies andprocedures.
• Ensures that keys are picked up on time and that the drop and count starts ontime.
• Compares information contained in the drop boxes to the data on the computer terminal or counting equipment to the physical count and investigates and resolvesdiscrepancies.
• Responsible for daily reports prior to delivering to Revenue Audit utilizing TMICSdirectives.
• Responsible for servicing equipment in a timelymanner.
• Responsible for the general upkeep of the count room and prepares supplyrequisitions.
• Performs duties of Count and Drop Team members asneeded.
• Prepares a detail shift report after eachshift.
• Responds in a timely manner to representatives during internal audits or investigations regarding compliance and revenue issues or questions whenrequested.
• Foster a culture of learning and development; support individual growth through continuous feedback to achieve personal and professional goals.
• Conducts oneself in a positive and professional manner, acting as a role model for all Team Members.
• Exhibits Leadership skills through the continuous evaluation, guidance and encouragement of Team Members.
• Maintain knowledge of all current and upcoming promotions and events at Odawa Casino Resort.
• Recommends process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy.
• Uses effective approaches for choosing a course of action or develops appropriate solutions to issues that arise.
• Greet all guests and Team Members in a friendly, openmanner.
• Complete all required training satisfactorily.
• Maintains the highest level of confidentiality at alltimes.
• Will work at other properties as needed.
• Performs all other duties as assigned within the scope ofthe position

System AccessSynkros, Traka, MS Office Suite,Odawa Forms, ADP, ACWeb, and ATS

Upholds Odawa Casino Mission statement in all aspects of position:

Mission:

We create excitement and memories.

Values:

We create a culture that provides:

1. A fun, rewarding, safe, and consistent environment for our TeamMembers.
2. A warm reception, welcoming environment, and friendlyatmosphere.
3. An optimal entertainment experience through exceptionalservice.
4. Support for the Waganakising Odawak values through Wisdom, Love, Respect,Bravery, Honesty, Humility, andTruth.
5. A contribution and connection to thecommunity.

Minimum Qualifications:

• Must have a high schooldiploma or equivalent and four to five (4-5) years’ experience in all phases of Casino countoperations.
• Must have two (2) years supervisory experience
• Minimum of one (1) year high volume cash handlingexperience.
• Must be able to lift up to fifty (50) pounds and stand for long periods oftime.
• Must be able to bend, kneel andreach.
• Must be able to exercise good judgment in stressfulsituations.
• Advanced verbal and written communication skills.
• Advanced organizational skills and attention to detail.
• Advanced time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Experience using MS Office products or related software, and ability to quickly learn specialized software programs.
• Must have basic math skills.
• Must read, write and speak English fluently.
• Must be flexible with shift and daysoff with ability to work overtime, weekends, holidays, special events, etc., asneeded.
• You may be required to pass a skills assessment test to determine if you meet the minimum qualifications of theposition.
• Must be able to obtain a gaming license in accordance to the regulations established by theLTBB Gaming RegulatoryCommission, and be able to serve in the position under any other applicable law.

Preference: Applies to Native Americans in accordance with applicable tribal law.