Job Description

OLD COLONY Y JOB DESCRIPTION

TITLE: Case Manager, OCC Community Justice Support Center JOB CLASSIFICATION: Non-Exempt
REPORTS TO: Director, OCC CJSC
The Case Manager is responsible for the overall implementation, assessment, and
administration of quality casework services at the Center. S/he will display and encourage the
character traits of honesty, respect, caring and responsibility in the fulfillment of his/her job
duties.
JOB FUNCTIONS:
Program/Department Responsibility:
 Ensure that all casework services are consistent with the operating policies of the Office of
Community Corrections (OCC) and other regulatory agencies.
 Ensure that participant documents such as a copy of all intake materials are placed in
participant files including those provided by supervising agencies (e.g., Probation, Parole, and
Sheriff’s Department).
 Complete intake assessments utilizing assessment tools (e.g. LS/RNR, TCUDS, etc.); assess
risks/responsivity needs; and develop treatment plans for each assigned participant.
 Ensure that treatment plans and goals for transition are completed and reviewed on a monthly
basis. Provide feedback to participants.
 Make necessary referrals to outside agencies or departments as needed. Case manage
community based-services.
 Complete regular check-ins with participants.
 Document participant interaction (i.e., client notes) as needed.
 Assign and track completion of Client Behavioral Interventions (CBI’s) as needed.
 Create an after care/discharge plan for each assigned participant.
 Facilitate CBT manualized groups to fidelity. Submit to/conduct group audits.
 Utilize technology for programming needs (i.e., virtual meetings/groups or hybrid models).
 Keep participant data and information updated in the system (Client Information Management
System or CIMS).
 Transport or conduct drug testing on participants upon staffing deficiencies.
 Participate in all meetings and trainings as requested by the supervisor(s).
 Perform other duties as assigned or directed by the supervisor(s).
 Collection and documentation of urine screens as needed.
Supervision of Personnel: Provide training and supervision to college interns, volunteers, and/or
new staff as needed.
Fiscal Responsibility: Adhere to all fiscal policies and procedures such as petty cash purchase
orders, vouchers and employee expenses as requested.
Facility/Housekeeping Responsibility: Ensure that the Case Manager’s office meets the highest
standards of cleanliness and maintenance.

Interdivisional/Community/Volunteer Responsibility:
 Attend all assigned meetings.
 Actively participate in the Y’s Annual Campaign.

YMCA LEADERSHIP COMPETENCIES - LEADER
Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve
others and fulfill community needs. Recruits volunteers and builds effective, supportive working
relationships with them. Supports fundraising.
Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and
perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s
point of view and remains calm in challenging situations. Listens for understanding and meaning;
speaks and writes effectively. Takes initiative to assist in developing others.
Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to
another. Embraces new approaches and discovers ideas to create a better member experience.
Establishes goals, clarifies tasks, plans work, and actively participates in meetings. Follows
budgeting policies and procedures, and reports all financial irregularities immediately. Strives to
meet or exceed goals and deliver a high-value experience for members.
Personal Growth: Pursues self-development that enhances job performance. Demonstrates an
openness to change, and seeks opportunities in the change process. Accurately assesses personal
feelings, strengths, and limitations and how they impact relationships. Has the functional and
technical knowledge and skills required to perform well; uses best practices and demonstrates upto-date knowledge and skills in technology.
Education/Experience/Physical Requirements:
 Bachelor’s Degree from an accredited college or university.
 Two (2) years of supervised counseling experience or four (4) years of experience delivering
manualized cognitive behavioral treatment.
 Must be willing to work with high risk populations including substance abusers, court involved
individuals, and trauma survivors.
 Preferred licensed by professional board of practice in counseling, mental health, social work, or
alcohol and drug abuse.
 Good oral, written, and presentation skills.
 Strong computer skills including Microsoft Word, Excel, Teams, Outlook and Power Point.
 A minimum of one evening shift per week is required.
 Some traveling required for meetings and trainings.
 Must have a valid driver’s license in good standing.
 Must submit and pass drug testing upon hire.
 Must be able to sit, stand, bend and walk during the work day.

Closing Statement: To enhance the overall operation of the Old Colony Y and support team work,
the Case Manager will accept additional responsibilities as assigned

Qualifications

Education/Experience/Physical Requirements:
 Bachelor’s Degree from an accredited college or university.
 Two (2) years of supervised counseling experience or four (4) years of experience delivering
manualized cognitive behavioral treatment.
 Must be willing to work with high risk populations including substance abusers, court involved
individuals, and trauma survivors.
 Preferred licensed by professional board of practice in counseling, mental health, social work, or
alcohol and drug abuse.
 Good oral, written, and presentation skills.
 Strong computer skills including Microsoft Word, Excel, Teams, Outlook and Power Point.
 A minimum of one evening shift per week is required.
 Some traveling required for meetings and trainings.
 Must have a valid driver’s license in good standing.
 Must submit and pass drug testing upon hire.
 Must be able to sit, stand, bend and walk during the work day.