Job Description

Since 1983 the Commission's Homeless Services Bureau has provided emergency shelter, workforce development, and housing services to individuals experiencing a crisis of homelessness with the goal of making homelessness in Boston rare, brief, and one time. We are one of the largest shelter providers in New England, running two emergency shelters, which operate 24 hours a day 365 days a year, and providing more than 5,000 homeless individuals annually with food, beds, lockers, emergency clothing, health care, case management, and housing services. We use a housing first framework and principles of trauma informed care, restorative justice, and health equity to people move from homelessness to housing as quickly as possible.

DUTIES

Ensures overall safety of guests and shelter environment. Performs rounds throughout the unit. Searches clients for contraband upon arrival in unit.
Intervenes to de-escalate conflict situations, anticipating potential conflict situations and intervening prior to crisis.
Develops positive professional relationships with guests to facilitate care.
Maintains stable environment by ensuring compliance with rules and individual service plans.
Monitors and serves meals, coordinates food and other supplies, and supervises clean up after meals. Monitors and distributes linen and clothing supplies for guests.
Attends required meetings and training sessions.
Provides phone coverage, as necessary.
Performs various administrative tasks such as maintaining accurate records, recording log notes and data entry.
Performs other duties as required.

Qualifications

Associate of Science Degree OR High School Diploma / GED and 1 year of related experience.
Experience working with addicted and mentally ill populations preferred.
Experience working with diverse ethnic, racial, and low-income populations required.
Able to follow directions and work harmoniously with staff and guests.
Computer literacy preferred. Strong written and verbal skills required.
Bi-Lingual/Spanish speaking preferred
Valid MA driver's license and good driving record required

Mission Statement

The mission of the Boston Public Health Commission (BPHC) is to work in partnership with communities to protect and promote the health and well-being of all Boston residents, especially those impacted by racism and systemic inequities. The BPHC sets an expectation that all staff and leadership commit, individually and as part of the BPHC team, to hold ourselves accountable to establishing a culture of anti-racism and advance racial equity and justice through each of our bureaus, programs, and offices.

Additional Information

City of Boston residency is required; Allston, Back Bay, Bay Village, Beacon Hill, Brighton, Charlestown, Chinatown, Dorchester, Downtown, East Boston, Fenway-Kenmore, Hyde Park, Jamaica Plain, Mattapan, Mid-Dorchester, Mission Hill, North End, Roslindale, Roxbury, South Boston, South End, West End, West Roxbury, Wharf district.
A Criminal Offenders Records Information request must be completed for this position. However, a record is not an automatic bar to employment but is reviewed in relation to the job applied for.
Certain immunizations will be recommended and/or required prior to commencement of employment duties.
Any position that requires an advanced degree will be subject to education verification.
Certain positions at the BPHC may be Grant Funded.
The Boston Public Health Commission is an EEO Employer and all applicants meeting the minimum requirements are eligible to apply.
Certain positions at the BPHC may require Child Protective Service Background verification.
The advertised shift and schedule are subject to change at the department's discretion.

Shift

3 to 11PM

Days to be determined.

Pay Range

$794.35

About City of Boston

Public service is a noble calling: to help others, to make our communities stronger, and to uphold the public trust.

As city employees, we see the results of our hard work in our own community— in street and infrastructure improvements, new buildings rising from the ground, safer and more prosperous neighborhoods, and happier, healthier children, families, and senior citizens.

We may all come from different backgrounds, but we are connected through our passion for service.

What we do at work today, and everyday, shapes the Boston of tomorrow.

Join us!

The City of Boston is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment. Therefore, qualified applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical or mental disability genetic information, marital status, sexual orientation, gender identity, gender expression, military and veteran status, or other protected category.

Industry

Government & Public Safety

Company Size

1,001-5,000 employees

Headquarters

Boston, MA

Year Founded

Unknown

Website

boston.gov

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