Job Description

Posting number: 194785

Department: Department of Behavioral Health and Developmental Disabilities

Division: Charleston-Dorchester Mental Health Center

Job classification: Counselor II

Posting type: Open & Promotional

Categories: Mental Health, Counseling, Health Care Support

Summary

Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking a Counselor II who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Charleston Dorchester Community Mental Health Center, 2100 Charlie Hall Blvd, Charleston, SC 29414.

Under limited supervision of the team leader, exercise independent judgement and discretion to answering incoming crisis calls and provide telephonic intervention services, screening and consultation in a culturally competent manner. Will also be of support to other call takers during the assigned shift.

Responsibilities for the Clinical Counselor:

• Screen, assess, triage, and provide telephonic crisis intervention/de-escalation to individuals in crisis.
• Identify concerns with mental illness, developmental disabilities, and/or substance use and refer to the appropriate resource.
• Utilize assessment information and community resources to provide information and/or linkage and referral to services.
• Patch call to appropriate clinical staff in a timely manner based on geographic location and patient needs.
• Complete appropriate documentation in accordance with established policy, procedure, and QA guidelines of the agency.
• Shift leader for call center.
• Assist with guiding new and existing staff during assigned shifts.
• Troubleshoots issues/problem solves solutions to team issues.
• Provide guidance and resources to staff during shift. Act as a support to staff during shifts.
• Participate in assessment/community response staff meetings, individual supervision PRN, and daily call review.
• Comply with all applicable CDMHC/OMH policy, quality assurance, corporate compliance, and cultural competence policies, procedures, and regulations and all Federal and State laws as well as attend all training classified as mandatory by Federal and State regulations.
• Engage in additional trainings to maintain professional development.

Examples of duties

• A bachelor's degree in guidance, counseling, or the social sciences and professional experience in human services or social services programs.

Additional Requirements

• The position will be assigned th Charleston Dorchester Mental Health Center SCOMH Mobile Crisis Call Center. No travel required.
• Must be able to lift 20 pounds.
• Responsibilities may include working day and night shifts.
• This is an essential position in a 24-hour program.

Qualifications

• A bachelor's or master's degree from an accredited program, university, or college in psychology, social work, counseling, marriage and family counseling, or other behavioral discipline deemed equivalent by SCOMH.

Supplemental information

Post hire, employees must:

• Have working knowledge of mental health principles and practices.
• Have experience working and/or education in the mental health field.
• Have good listening skills, good writing skills, and the ability to multitask.
• Have working knowledge of basic health and welfare services provided by other agencies in the community.
• Have the ability to screen, assess and consult with callers.
• Experience in the crisis continuum of care a plus.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices *
• State Retirement Plan (SCRS)
• State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.

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