Job Description

Job Location: Davenport - Lombard Office - Davenport, IA 52804We are Family Resources
Family Resources is a nonprofit social services agency that was founded in 1849. Our mission is to support successful lives to build strong communities. Family Resources values safety, integrity, trauma-informed care, partnerships, and dignity & respect.
Employee Benefits:
- 32-Hour Work Week.
- Affordable health, dental, vision insurance, short-term disability (employer covers most of the premium).
- Long-term disability and life insurance (fully paid by employer).
- Paid time options:
- - 8 to 16 hours of PTO every month to accrue based on education/experience, plus a rollover of PTO every year up to 320 hours.
- - 24 hours of personal time. *
- - 40 hours of self-care. *
*Prorated at date of hire & resets January 1st each year.
- Longevity leave – after 10 years of full-time employment, we pay you to take 8 weeks off to rejuvenate and not use any paid time off options.
- 12 paid holidays.
- 401(k) 50% matching up to 10% & financial planning guidance.
- Pet insurance options.
- $25.00 cell phone reimbursement.
- $0.50 mileage reimbursement per mile.
- Employee Assistance Program (EAP).
Other Extras
- Work/Life Balance
- Employer qualifies as a Public Student Loan Forgiveness employer
- Efficient, Inclusive, Flexible, and Trauma-Informed work environment
- Manageable workloads
Family Resources runs purely on an entrepreneurial operating system (EOS).
When hiring, we look at the whole body, The Head, The Heart, and The Briefcase for hiring success. When we hire, we ensure you:
- Are you the “Right Person, for the Right Seat?”
- You get it, want it, and have the capacity to do it.
- Your values align with the agency’s values.
- With EOS Living, Your Ideal Life Means:
- - Doing what you love – “spending your days doing things you love and are great at – things you do that give you energy and that you’re passionate about.”
- - With people you love – “being with people you really love being around, who are enjoyable and uplifting, and with whom you can be your authentic self.”
- - Making a huge difference - “making a huge impact and leaving a legacy, whether it’s with the world, your employees, clients/customers, family, friends, or yourself.”
- - Being compensated appropriately - “making as much money as you want by providing value to others, helping them get what they want.”
- - With time for other passions – “Having time to pursue the other activities you’re passionate about in your personal life.”
- Operate by managing and strengthening the 6 key components – Vision, People, Data, Issues, Process, and Traction.
Individuals who thrive at Family Resources include those who:
- Live our values. Understand that this isn’t just a job. The work is about trying to change ourselves and the communities in which we live.
- Engage in self-reflection for personal growth.
- Are self-advocates. Balance respecting leadership with proactively bringing up conversations about organizational needs.
- Have some humility and know that no one person has all the answers.
- Be Patient.
- Values feedback.
- Can work as part of a team and move work forward independently.
- Draw on both lived experience and knowledge that comes from reflection, conversation, and research in carrying out their job duties.

Qualifications:
- Education Required: Open.
- Education Preferred: Bachelor's in human services or related field.
- Experience Required: Any relevant experience in the related field.
- Experience Preferred: 3 years of relevant human services field work experience.
- Valid driver’s license in good standing and vehicle with appropriate auto insurance required.  Must be able to pass the motor vehicle record background check.
Position Specifics
- Employment Status: This is a full-time position, typically operating on a 32-hour work week.
- Schedule: Monday through Thursday, 8:30 a.m. to 5:00 p.m.
-

Compensation: Non-exempt, hourly position at $27.87 per hour (approximately $46,375.68 annually).
- Benefits: A comprehensive benefits package is offered.
- Service Area: Eastern Iowa, including Scott, Clinton, Jackson, Muscatine, and Louisa Counties.
- Primary Location: Scott County.
- On-Call Requirement: Participation in a rotating day, evening, and weekend on-call schedule is required.
Position Details
The Counselor Advocate - Iowa Sexual Abuse will provide trauma-informed, survivor-centered, comprehensive services to survivors of sexual abuse within our service area, which includes Scott, Clinton, Jackson, Muscatine, and Louisa County. This position will provide both in-person and telehealth counseling to support clients in the recovery process. This position will utilize a variety of intervention techniques in order to assist the client in meeting his or her goals of counseling. In addition, this position will provide outreach, awareness, and training to the communities in the areas served to ensure survivors have access to services. This position will also require the Counselor Advocate to provide in-person and over-the-phone crisis intervention and advocacy as needed. This position must be available and capable of participating in the 24-hour on-call rotation for Survivor Services, including day, night, weekend, and holiday coverage between 8:30 a.m.–5:00 p.m., 5:00 p.m.–8:30 a.m., and full 24-hour rotations on weekends and holidays across all five counties served (Scott, Muscatine, Louisa, Jackson, and Clinton)This position requires reliable transportation and proof of auto insurance. These responsibilities are carried out under the direction of the Supervisor - Braking Traffik & Iowa Domestic Abuse/Sexual Abuse. This position requires a flexible schedule that may include working some nights, weekends, and holidays.
As a member of Family Resources, you will have an EOS leader who:
- Gives clear directions.
- Ensures you have the necessary tools.
- Acts with the greater good in mind.
- Delegates appropriately.
- Takes time to truly understand your role and how you can help the company.
- Makes their expectations clear.
- Communicates well.
- Has effective meetings.
- Meets one-on-one with you one time per month.
- Rewards and recognizes your performance.