Shelby County Government

Counselor A - Day Reporting (Pretrial Services)

Shelby County Government  •  Memphis, TN (Onsite)  •  3 days ago
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Job Description

Position Summary

Works under general supervision to assist with developing implementing and maintaining programming and effective procedures pertaining to justice-involved individuals who are provided services by this agency.

Pay Grade: 45

Salary Commensurate with Experience and Education

Minimum Qualifications

  • Two (2) years’ experience working in a criminal justice environment or related field; AND
  • Bachelor’s degree from an accredited college or university in Criminal Justice, Psychology, Sociology, or a closely related field; OR
  • An equivalent combination of related education, and/or experience.
  • PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED.

Duties and Responsibilities

  • Acts as liaison with stakeholders to enhance the work of Pretrial Services.
  • Assists in maintaining all appropriate certifications (Individual and Program related).
  • Facilitates groups/classes.
  • Gathers and tracks data related to clients and unit performance.
  • Organizes and leads team discussions to promote unit and department goals.
  • Provides limited staff supervision and training as needed.
  • Reviews and manages caseloads to ensure accuracy and appropriate responses.
  • Maintains consistent contact with clients via all acceptable and appropriate methods. This includes but is not limited to office visits, phone calls, courtroom contact and various technology and apps.
  • Performs other duties as required or directed.

KSAs

  • Ability to establish and maintain meaningful rapport with various stakeholders.
  • Ability to make presentations in courtroom and group settings.
  • Ability to develop and implement new program curriculums.
  • High level of organizational skills and the ability to set priorities and monitor details.
  • Ability to maintain a high-performance level while working independently
  • Ability to communicate clearly and concisely, both verbally and written.

Special Requirements

  • Must be available for weekend and holiday shifts work as required.
  • Must be able to work in a jail-secured environment as needed.
  • Must maintain reliable transportation.

Disclaimer

This position is subject to a background check for any convictions that have a substantial relationship to potential job duties. Only convictions that are substantially related to potential job duties will be considered and will not automatically disqualify the candidate.

Shelby County Resident Disclaimer 

All employees hired after September 1, 1986, must be residents of Shelby County and shall continue to reside in the County as a condition of their employment.  The residency requirement shall not apply to certain public safety/civil service employees.  This means exemption from this policy is in effect for the following departments and positions: (1) Sheriff Deputy Patrol Officers, Deputy Jailers and Dispatchers, employed by the Sheriff Department, (2) Correction Officers employed by the Division of Corrections, (3) Firefighters, Paramedics and Dispatchers employed by the Shelby County Fire Department.  The residency exemption for public safety/civil service employees does not include Appointed positions with Sheriff’s Office, Division of Corrections or the Fire Department.

Shelby County Government

About Shelby County Government

Overview

Established in 1819 and named in honor of Governor Isaac Shelby (1750–1826) of Kentucky, Shelby County is located in the state of Tennessee and serves more than 910,000 residents across 755 square miles. As the largest county in the state by both population and geographic area, its county seat is the City of Memphis, a vibrant cultural and economic hub at the heart of the region.

Shelby County is part of the greater Memphis Metropolitan Statistical Area, a dynamic, multi-state region spanning eight counties across Tennessee, Mississippi, and Arkansas. Through the delivery of essential services, Shelby County Government is committed to strengthening communities, supporting families, and enhancing quality of life for all.

Who We Are

Shelby County Government is a full-service county government comprised of divisions and departments including Administration and Finance, Community Services, Corrections, Health Services, Public Works, Planning and Development, Human Resources, Information Technology, Emergency Management, and the County Courts.

We serve a diverse, multigenerational community, including families, youth, seniors, veterans, and a growing workforce, through programs and systems that support public health and safety, infrastructure, economic development, and community well-being.

Driven by a dedicated workforce, we are committed to operational excellence, fiscal responsibility, and responsive public service. In partnership with residents, businesses, and community organizations, Shelby County Government works with integrity and transparency to advance a stronger, healthier, and more equitable future for all.

We also invest in our employees by offering competitive benefits that support their well-being and long-term success, including a pension plan, paid time off (PTO), and paid parental leave, reflecting our commitment to those who serve our community every day.

Learn more about our career opportunities: https://www.shelbycountytn.gov/jobs

Industry
Government & Public Safety
Company Size
1,001-5,000 employees
Headquarters
Memphis, Tennessee
Year Founded
1819
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