Job Description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

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Counsellor II

Permanent Part-time or Full-time

In-Person Counselling

Thunder Bay, ON

About This Opportunity

Make a real difference in your community. As a Counsellor II in Thunder Bay, you'll provide high-quality, evidence-based counselling to clients facing life's most challenging moments. This role offers the clinical autonomy you're looking for while being part of Canada's leading mental health network that invests in your growth and clinical excellence.

What you’ll do

• Deliver in-person, evidence-based therapy from our Thunder Bay office using solution-focused, brief and longer-term modalities tailored to each client's unique needs

• Support clients through our Employee Assistance Program (EAP) and Total Mental Health (TMH) programs, addressing complex presentations including mental health disorders, addictions, relationship concerns and workplace stress

• Apply strength-based, client-centered approaches that honor diverse backgrounds and empower individuals to achieve meaningful change

• Maintain clinical autonomy while collaborating with a Regional Clinical Supervisor who supports your professional development

• Engage in ongoing clinical consultation, peer learning and access to continuing education opportunities

• Utilize streamlined digital documentation systems that let you focus on what matters most—your clients

What You Bring

Required:

• Master's degree in Psychology, Social Work or related field

• Minimum five years of post-master's direct clinical experience with diverse populations and presenting concerns

• Current registration in good standing with OCSWSSW or CRPO

• Strong clinical competency in solution-focused therapy, brief interventions and longer-term therapeutic modalities

• Ability to establish therapeutic rapport quickly and work effectively with clients from diverse cultural, social and economic backgrounds

• Excellent clinical judgment, self-direction and comfort working independently in a high-volume practice setting

• Proficiency with electronic health records and digital clinical tools

• Commitment to evidence-informed practice, ethical standards and continuous professional development

Great-to-haves:

• Clinical experience with substance use disorders and addiction counselling

• Cultural competency and experience working with Indigenous populations and communities

• Previous experience in EAP, workplace mental health or integrated care settings

• Familiarity with Thunder Bay's community resources and service networks

• Additional certifications in specialized therapeutic modalities (e.g., CBT, DBT, EMDR, trauma-informed care)

What TELUS Health Offers You

• Comprehensive total rewards package highlighting competitive salary and paid time off, with a flexible benefits plan to meet the needs of you and your family

• Generous company matched pension and share purchase programs

• Opportunity to give back to communities in which we work, live and serve

• Career growth and learning & development opportunities to develop your skills

• And much more …

Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location.

Job Posting Vacancy Type: This is for a current vacancy

Expected annual base salary range for this role is: $75,000.00 - $85,000.00 ($45,000.00 - $51,000.00 for part-time equivalency)

Our Commitment to You

At TELUS Health, we believe that diverse teams deliver better care. We are committed to creating an inclusive workplace where clinicians of all backgrounds can thrive. We welcome applications from racialized persons, Indigenous Peoples, persons with disabilities, LGBTQ2+ individuals and all qualified candidates who share our commitment to accessible, compassionate care.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.