Job Description

About us

Cancer Council NSW (CCNSW) is a community funded and focused not for profit. We are the largest cancer charity in NSW and our point of difference is that we work across every area of every cancer, from research right through to support.

At CCNSW we understand that the satisfaction that comes with doing work you really care about. As Australia’s leading organisation supporting all people impacted by all cancers, we also understand how fulfilling it can feel to make a difference. We know that almost 1 in 2 Australians are affected by cancer during their lifetime, by joining the motivated team at
CCNSW you’ll know that each day the work you’re doing will positively impact people in your life and Australia.

About the teamAbout the role:

The Cancer Information and Support Services (CISS) Division aims to empower and support people affected by cancer, so that no-one needs to face cancer alone. This Division assists people as they navigate the cancer journey, easing their emotional and practical burdens and helping them make informed decisions.

The key purpose of the Counselling and Peer Support Specialist is to facilitate the delivery of the Counselling and Peer Support services, core psychosocial and emotional support services of Cancer Council NSW. Counselling and Peer Support services facilitate access to counselling and peer support for people affected by cancer; to reduce their levels of distress, increase their coping strategies and to help them feel less isolated.

Please note this is a Permanent 0.8 Part-Time position, working days Tuesday - Friday

About the benefits:

• Generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.
• Recognised for Voice Project's 2021 and 2023 "Best Workplace" Award as well as Xref “Best Workplace” in 2025.
• A balanced organisational approach to WFH and office.
• Additional performance-based leave is available.
• Work for purpose and know that your work fosters an engaged, diverse and culturally aware organisation.
• Discounts available for everyday expenses such as private health, retail and fitness.

Key responsibilities of the role:

• Provide evidence-based information on a range of cancer types to clients accessing 131120 information and support and are referred to Counselling and Peer Support services.
• Refer clients to relevant support services and facilitate client access to professional counselling and/or peer support in accordance with service operating guidelines.
• Provision of individual and group psychosocial / therapeutic support via telephone, online or face to face engagement, across our peer support and counselling services.
• Contribute to review of peer support volunteer and facilitator performance and identify gaps in service, to ensure volunteer / facilitator competency in peer support provision and inform recruitment and continuity of volunteer / facilitator positions
• Contribute to the analysis of issues raised by counselling and peer support clients, and the peer support volunteers and facilitators, to inform evaluation and improve service delivery within the Counselling and Peer Support services and Cancer Council NSW.
• Provide service information and contribute to promotional activities, developing key health professional relationships to ensure service awareness and equity of access for people affected by cancer.

About you:

Essential:

• Counselling or Psychology tertiary qualification or equivalent.
• Registration with a national peak body eg PACFA, ACA, APHRA.
• Experience providing individual and group therapeutic support via telephone, online or face to face.
• Knowledge of psychosocial support.
• Sound computer experience in Microsoft Programs including CRM.

Desirable:

• Previous experience in supportive care of cancer
  patients and their carers.
• Training / presentation skills and experience.

CCNSW is an inclusive place to volunteer and work.  We embrace diversity, celebrate our
differences, and inspire each person to be their authentic self at work.  As we strive to represent the communities we serve, we welcome and actively encourage applications
from Aboriginal and Torres Strait Islander people and other diverse groups. If you require any adjustments to submit your application, please get in touch with Blayze Thomas at careers@nswcc.org.au 

Apply online by visiting our website directly, copying the following link www.cancercouncil.com.au/jobs then click on the role title and submit your cover letter and resume.

Please note applications will be reviewed on a rolling basis and interviews may be scheduled prior to the closing date.

Advert closes: 23rd April 2026