Job Description

Position Function

Coordinate counseling and skills services (crisis calls, referrals, counseling, skill- based sessions) to ensure Real Help for Real Life (“RHRL”) clients receive timely, competent, caring responses from the first call to discharge. Provide ongoing supervision to direct reports ensuring that the agency philosophy and practices are implemented throughout service delivery. Represent ACH in the community.

Requirements

Education

• Master’s degree in social work, counseling, psychology or related field required.
• Licensed as one of the following: Licensed Master Social Worker (LMSW), Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor or Associate (LPC or LPC-Associate), Licensed Marriage and Family Therapist or Associate (LMFT or LMFT-A), Licensed Psychological Associate or Psychologist required. Additional certification as an LPC-Supervisor, LMFT-Supervisor or LCSW-Supervisor preferred.

Experience Three years’ experience providing crisis intervention, intake and assessment to at-risk youth and families. Two years of supervisory experience. Training in counseling models, especially Motivational Interviewing, trauma-informed care, trauma counseling, youth and family counseling and evidenced-based programming.

Functional Requirements

Provide oversight of curriculum-based techniques and methods being used with the goal of increasing skill level of Counselors and Family Support Specialists. Oversee administrative aspects of the Counselors and Family Support Specialists to ensure staff’s productivity and accountability for Family and Youth Success (FAYS) Program contract requirements, ACH training, documentation and provision of service requirements. Provide direct reports with supervision through staffing and case reviews to ensure effectiveness, EBP fidelity and services that are sensitive to the population’s cultural and socioeconomic characteristics. Follow policies and procedures of ACH and represent the agency in the community to generate referral activity, stakeholder support and collaboration opportunities with service providers.

Working Conditions

Exposure to children with behavior problems, including possible physical aggression. Potential exposure to illness and blood.

Exposure to Confidential Information

Maintain confidentiality and follow ACH policies and procedures and contractual and regulatory requirements related to personnel and client records

Key Expectations/Responsibilities

Clinical Supervision:

• Provide supervision to Counselors, Family Support Specialists and Child and Family Services Interns
• Meet bi-weekly or as needed with supervisees to monitor clinical caseloads, set schedules, assign cases to staff to meet their productivity goals and to ensure staff are providing timely, competent, and caring services
• Assess whether curriculum-based intervention resources must be shifted in the service area to meet community need or demand

Administrative Supervision:

• Ensure that supervisees achieve the conduct and performance goals of ACH, and RHRL program.
• Ensure that supervisees document services in a timely manner and achieve performance outputs and outcomes
• Ensure supervisees comply with all personnel policies
• Complete all administrative tasks for the supervision of supervisees, including annual performance reviews, bi-weekly timesheets and cell phone and mileage or other reimbursements
• Communicate regularly and effectively with supervisor

Training:

• Participate in and occasionally conduct in-service training
• Participate in training on evidence-based programs, ACH and FAYS Program/RHRL contractual and accreditation requirements

Service Delivery:

• May provide core services on a limited basis
• Organize and give presentations as assigned
• On-call for Safe Place® as needed
• Maintain on-call phone during assigned shifts answering calls and coordinating to address caller needs.

Reporting:

• Complete all necessary documentation to fulfill RHRL and agency requirements, including reports and billing.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position

Requirements

Education

• Master’s degree in social work, counseling, psychology or related field required.

• Licensed as one of the following: Licensed Master Social Worker (LMSW), Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor or Associate (LPC or LPC-Associate), Licensed Marriage and Family Therapist or Associate (LMFT or LMFT-A), Licensed Psychological Associate or Psychologist required. Additional certification as an LPC-Supervisor, LMFT-Supervisor or LCSW-Supervisor preferred.

Experience Three years’ experience providing crisis intervention, intake and assessment to at-risk youth and families. Two years of supervisory experience. Training in counseling models, especially Motivational Interviewing, trauma-informed care, trauma counseling, youth and family counseling and evidenced-based programming.