Job Description

Role purpose

A Channel Strategy & Insights Project Leader analyse data and turns it into information, which can offer ways to improve Strategic Channels business, gather information from various sources and interpret patterns and trends, should highlight the analytical nature of the role.

Principal Accountabilities and Responsibilities

• Define the Key Performance Indicators that drive the Strategic Channels results
• Propose and validate aspirational targets for KPIs, and report results to WPB ExCo and Strategic Channels leadership
• Examine, interpret and report results of analytical initiatives in Strategic Channels
• Define business problems based on KPIs and manage execution of analyses to generate proposals
• Present findings and recommendations to the senior leadership
• Excellent planning, organizational, and time management skills.
• Communication skills, both written and verbal, to explain complex or technical issues.
• Good relationship management skills to satisfy a wide range of internal and external customers with conflicting

Requirements

• Bachelor of Systems, Administration, Finance, Actuary or related
• Very strong analytical ability and problem solving skills - excellent attention to detail and the ability to see things through to completion. The ability to quickly understand customer and operational considerations, e.g. risk.
• High levels of resilience and self-motivation – able to self-manage and deliver to committed timescale.
• Adaptive – the ability to approach things differently or do different things to deliver goals.
• Excel, SQL and SAS advance knowledge

At HSBC we are committed to building a culture where all employees and customers are valued regardless of their gender, age, sexual orientation, ethnicity, disability, religious belief, background or any other different personal aspect.

HSBC employees act by showing integrity with courage, standing firm in what is right. We are trustworthy, we show different ideas and cultures and we are connected with customers, the community, regulators and each other.

At HSBC we are focused on guaranteeing gender equality and constant training for our employees, as well as protecting their labor and social rights.

“At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care”.