Job Description

Position open until 7/11/2026

Salary Range: $38,766.00 - $42,099.14 annually

General Description and Classification Standards

The Corrections (Jail Support Services) Clerk will provide clerical support to the Department of Corrections. The primary function will include generating bonding paperwork for detainees to be released. Work involves receiving, reviewing, preparing, and processing department documents, conducting cash transactions, generating proof of incarcerations, entering data into the Jail Management System, and providing assistance to callers, visitors, and the general public.

The Corrections Clerk will be assigned to the Atlanta City Detention Center in the Administrative Services Division’s Public Transaction Office.

Supervision Received

Works under general supervision. May work independently or with other skilled or semi-skilled workers with responsibility for completion of assigned tasks.

Essential Duties and Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.

• Receives, reviews, prepares, and/or processes bonding documents for detainee release.
• Handles cash and counts funds for in-person cash bonds.
• Receives electronic transmittal for electronic bond payments.
• Assists bonding companies in processing detainee bonds.,
• Greets individuals entering the jail, ascertains the nature of business, provides information, or directs to the appropriate person.
• Answers incoming telephone calls and routes the calls to the appropriate unit.
• Respond to inquiries from visitors and individuals who call by supplying basic bonding information.
• Generates proof of incarceration documents for former detainees, makes copies, and provides information on arrests to external customers.
• Performs a variety of clerical duties that include printing jail rosters, updating the jail management system with bond documents, word processing, copying, and filing.
• Provides assistance to visitors on designated visitation days.
• Copies credentials for professional visits upon request.
• Assists public defenders with contacting detainees and preparing for court appearances.
• Assists other law enforcement agencies with in-person visits.
• Receives weekends and after-hours deliveries of mail.
• Assist jail court officers with daily court paperwork.
• May perform other duties as assigned.

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.

Knowledge Skills and Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully, it is not an exhaustive list.

• Knowledge of basic administrative and/or office tasks
• Knowledge of administrative and clerical procedures and systems such as word processing and managing files and records.
• Skill in typing with minimal errors.
• Skill in communicating effectively in writing.
• Skill in completing assignments accurately and with attention to detail.
• Ability to maintain files; ability to review forms and documents for appropriate action, e.g., filing, sorting,
• Ability to apply complex thinking to work assignments that may commonly require in-depth knowledge of systems and processes.
• Ability to maintain confidentiality of information and documents.
• Ability to produce reports with proper format, spelling, and grammar.
• Ability to interact with people (i.e., staff, supervisors, public, and elected officials) beyond the receiving instructions.
• Ability to be adaptable to performing under minimal stress when confronted with an emergency.
• Ability to multitask in a high-tempo office area to assist and solve customer needs.
• Ability to communicate effectively both orally and in writing; to maintain effective working relationships with fellow employees, and internal and external customers.
• Ability to accurately prepare and maintain records, files, and reports.
• Ability to communicate and interact effectively with members of the public.
• Ability to communicate effectively in both oral and written form.
• Ability to handle difficult and stressful situations with professional composure.
• Ability to establish and maintain a good rapport with fellow employees, City staff, vendors, contractors, and the public.
• Ability to work effectively within a complex organizational structure.
• Ability to work under pressure and meet close deadlines.
• Ability to process and handle confidential information with discretion.
• Ability to accurately complete cash transactions.

Minimum Qualifications

Education and Experience

High school diploma or equivalent and six (6) months of experience in clerical work involving dealing with the public and using a computer, or an equivalent combination of education and experience.

Licensures and Certifications

None.

Preferred Requirements

• Trade School Education
• Experience handling cash transactions
• Experience working in a law enforcement environment.

Work Environment

Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.

Lifting Requirements: Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects.

Work Schedule

This position follows the City’s hybrid work schedule policy as assigned by the Department of Human Resources Commissioner and requires in-person work at City worksites/facilities at least four (4) days per week, with the option to work remotely one (1) day per week, based on eligibility, departmental needs, and supervisor approval. The hybrid work schedule is subject to change at any time to five (5) days in-person work.

It is the policy of the City of Atlanta (“COA”) that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department.

The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran’s status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.