Job Description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Position Purpose summary: New Directions Community Residential Facility, (CRF) provides residential support to adult male offenders who are conditionally released to the community. The CWII supports the mission of The Salvation Army through positive interactions with clients by fulfilling main reception duties

Accountabilities:

Communication

• Responsible for maintaining and entering information into logs
• Receives incoming calls
• Communicate conditions of release and CRF guidelines to clients

Monitoring

• To observe and monitor client behaviour
• Monitor security of the facility with the use of security cameras
• To conduct bed checks and wellness checks of clients
• Documenting and reporting occurrences to management and CSC

Documentation

• To prepare and maintain documentation for client files
• To create, maintain and secure the safeguarding of protected information
• To prepare documentation in compliance with H&S procedures

CRITICAL RELATIONSHIP MANAGEMENT:

Governance Boards and Councils: None

Internal:

• Reports to the Director of Operations or designate

External:

• Receives updates from CSC partners

FINANCIAL AND MATERIALS MANAGEMENT:

• Responsible for the safeguarding of protected information and equipment
• Enter materials management requirements for this position.

WORKING CONDITIONS:

• Performs duties in the community residential facility
• No travel required

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

education and experience Qualifications:

Education, Qualifications and Certifications:

• Completion of Secondary School Diploma
• Post-secondary studies in Social Services
• Current First Aid/CPR certification
• Non-violent Crisis Intervention training or conflict management an asset
• Provide an original copy of a Criminal Background Check with Vulnerable sector screening that is satisfactory to The Salvation Army, in its sole discretion
• Enhanced Reliability Security Clearance through Correctional Service Canada required
• Alternative combinations of education and experience may be considered

Experience and Skilled Knowledge Requirements:

• Minimum of one year of prior related experience in criminal justice or social services
• Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Skills and Capabilities:

• Attention to detail, problem solving and analytical skills.
• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
• Strong oral communication Skills
• Self-motivated and disciplined
• Experience/working knowledge in word processing/spreadsheet use

Compensation:

The target hiring range for this position is $21.19 to $21.44 with a maximum of $21.69.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.caif you have a need for any accommodation and we will be pleased to discuss this with you.