Job Description

Posting number: 2026-05764

Department: Dept. of Corrections

Division: EOS - Statewide Records

Job classification: CORRECTIONAL RECORDS TECHNICIAN LEAD

Posting type: Open & Promotional

Categories: Clerical & Data Entry, Corrections, Public Safety, Records Management, Office and Administrative Support

The Department of Corrections (DOC) is seeking highly motivated and qualified individual to fill a full-time permanent Correctional Records Technician Lead (CRT-Lead) position with the Hearings Records Unit. This position's duty station is located at the Tacoma Community Justice Center in Tacoma, WA.

The Hearings Records Unit is tasked by the agency with facilitating the functions of the Hearings Unit, which is responsible for the conduct of all community custody and work release hearings for the Department of Corrections. As a custodian of offender records, reporting to the Correctional Records Supervisor (CRS), the Correctional Records Technician Lead (CRTL) assists in the Hearings Records Unit processes for offenders who are currently under DOC’s jurisdiction and are in the hearing process. By ensuring that the hearing process is initiated and completed, this position contributes to the Department of Corrections Mission: to improve public safety.

Agency Profile:
Our mission at the Department of Corrections (DOC) is to 'improve public safety by positively changing lives'. With a vast number of innovative sustainability programs, and evidence-based practices used to reduce recidivism, Washington State is highly regarded as a strong leader in the field of Corrections. For additional information about the agency, please visit doc.wa.gov

Application Process
To begin the online application process:

• Click the green 'Apply' button on the job posting and sign in or create an account.
• Complete your application.
• Please be sure to attach the following to your application:
  1. A cover letter outlining how you meet the qualifications for this position,
  2. A detailed chronological resume; and
  3. At least (3) three professional references - A professional reference is identified as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.
• Click "Accept & Submit" to submit your application.

Incomplete application packages may disqualify an applicant from the application process.
We are looking for evidence in your application materials that you have the experience, skills, and abilities indicated in this job posting. Qualified applicants whose responses most closely match the requirements of this position may be invited to interview. Carefully review your application before submitting. All information may be verified, and documentation may be required. The initial screening will be solely based on the contents and completeness of the application materials submitted.

Examples of duties

As a Correctional Records Technician Lead, some of your duties include:

• Lead and provide direction, guidance, training to CRT staff in support of and in the absence of the Correctional Records Supervisor in Hearings Records processes and verifying accuracy of calculations.

  • Provide clarification, coordinate and monitor the accuracy of the Hearing Records processes, be available for questions and provide suggestions for streamlining processes.

  • Train staff on the use of the database systems, hearings records processes and calculations.

  • Audit and verify accuracy of the calculations completed by the CRTs for individuals that were returned/revoked.

  • Review OMNI screens including supervision activities and sentence structure.

  • Assist in maintaining desk manual processes and resources.

  • Keeps CRS apprised of any performance issues.

• Assists DOC staff and other stakeholders by providing exceptional customer service, effective communication and thorough/timely request processing.
• Other duties as assigned.

Qualifications

Required Qualifications:

• High School Diploma or equivalent

• Two (2) years of experience maintaining or processing records of sentenced individuals.

*NOTE: Records of sentenced individuals are defined as records containing certified copies of the original documents relating to the individual's crime and sentence. Records of sentenced individuals are not property files, grievance files, administrative files, treatment files, slough files, parole files, counselor files, or custody files.

• Six (6) months experience working within the Offender Management Network Information (OMNI) program.

• Intermediate level experience with Microsoft Office Programs, to include Outlook, Teams, Word, and Excel.

• Must respect and maintain confidentiality

• Demonstrated ability to effectively communicate with co-workers, the public and/or criminal justice agencies orally and in writing.

Preferred/Desired Qualifications:

• One (1) year experience calculating CCP return, DOSA revocation/reclassification, and misdemeanor suspended sentence time.

• One (1) year experience of working with the offender management network information system (OMNI).

• Six (6) months experience as Correctional Records Technician in the DOC Hearings Records Unit, with a completion of trial/probationary period.

Supplemental information

Vision: Working together for safer communities.

Mission: Improving public safety by positively changing lives.

Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

Our Core Values

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

IMPORTANT NOTES:

• This recruitment may be utilized to fill more than one position.
• Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.
  **Please note: Phone number AND email address are required for all professional references.
• A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
• We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.
• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.
• Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org Until this documentation is provided, you will not be selected to move forward in the hiring process.
• DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form. https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents
• DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov

Telework Details

This position may be allocated for telework. If authorized for the role, work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time. Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite. Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process. Some offices will have a “drop in” area available, however, a dedicated workspace within a DOC facility will not be provided.

What We Offer:

As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Remote/telework/flexible schedules (depending on position)
• Up to 25 paid vacations days a year
• 8 hours of paid sick leave per month
• 12 paid holidays a year
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!

PERS: State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email dochreos@doc1.wa.gov For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.