Flight Centre Travel Group

Corporate Travel Manager - FCM

Flight Centre Travel Group  •  New Zealand (Hybrid)  •  4 days ago
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Job Description

Ready for Take Off!

We are expanding our FCM team and we think you should know all about it!

Our Corporate FCM Travel Consultants think outside the box, are self-driven and able to adapt to any emergency or change. This industry is always changing, every day a new rule, a new crisis, new hotels, or destinations. It’s challenging and high pressure but completely rewarding - and we wouldn't change a thing!

If you're based in Auckland, then we have a beautiful office in the city and offer Hybrid working and an amazing culture!

If you're based outside of Auckland, then we offer remote opportunities! We have an incredible, fully developed remote community and hold regular events and celebration nights to get together and connect with your team. We also have regional offices in Wellington, Tauranga and Christchurch so we can offer hybrid opportunities in any of those locations!

About the role

  • Work closely as part of a small and focused Monday to Friday team (no weekends or nights)
  • Provide first-class customer service to our clients, building strong relationships along the way
  • Keep up to date with product knowledge and provide amazing travel advise
  • Actively develop client relationships
  • Attend client meetings and events

Skills and Experience (what makes a great Flightie!)

  • Previous consulting experience in corporate travel is essential
  • A track record of excellence in customer service & the ability to be agile in an ever-changing environment
  • A sharp eye for detail and accuracy & the skill to manage a high volume of bookings
  • Great knowledge of travel and the desire to achieve results
  • Strong airfare / change processes knowledge, the use of VTP as a form of payment would be a plus
  • The ability/desire to connect and communicate with a remote based team

Benefits (why you should join us!)

  • We’re an industry leading global company who are transforming and preparing for substantial growth!
  • We offer UNLIMITED earning potential! It’s uncapped!
  • We actively encourage and support learning and development and brightness of future
  • We’re a global company, with global opportunities – including the option to work overseas in the future if you need more travel in your life (who doesn’t!)
  • Our culture is out the gate! Our teams are connected, our Buzz nights are legendary!
    We have a commitment to the health and wellbeing of our people, and their professional growth. We offer free and confidential access to health consultants and financial advisors and continuous ongoing learning and development for all of our people
  • We provide an industry leading onboarding experience to help your career with us take off! We won the HRD’s 5* Employer of Choice Award 2022 for (leadership, learning and development, wellbeing, flexibility, diversity and inclusion, work-life balance, and recruitment)
  • And let’s not forget the most important… opportunities to travel!

About FCM

Discover the Alternative! FCM Travel is the corporate travel business of the Flight Centre Travel Group looking after New Zealand’s large businesses. Our FCM teams know that one-size-fits-all travel programs just don’t cut it. Our customers need plans that adapt, experts on call, and technology that makes their journey seamless.

Not to brag or anything, but we’ve picked up a few shiny awards over the years that we’re pretty proud of thanks to our legendary people. Including being awarded ‘Leading Travel Management Company for Oceania’ at the world travel awards in 2020!

About Flight Centre

Over the past 40 years, we’ve celebrated many important milestones and today, we are proud to be an award-winning global travel retailer. This year we are SO proud to have been listed as excellence awardees at the HR Awards New Zealand, for the Employer of Choice Award AND the HR Team of The Year award!

Put simply, we’re a bunch of travel lovers looking for more travel lovers to join our family.

So come and join our team of Flighties and help us open up the world to those who want to see.

Click Apply Now! And let your career take off.

#LI-

#LI-NL1#FCMNZ#LI-Hybrid

Flight Centre Travel Group

About Flight Centre Travel Group

Flight Centre Travel Group (FCTG) is one of the world’s largest travel companies, employing 15,000 like-minded individuals – known as ‘Flighties’.

Our story dates to 1973, when founder Graham Turner (aka “Skroo") and friend Geoff “Spy” Lomas buy a double-decker bus and take off on their first tour around Spain, Portugal and Morrocco, 3 years later forming the first business, Top Deck. After flight deregulations in the 80s our first retail "Flight Centre" stores opened in Australia in 1982, London in 1984, and NZ in 1987.

1987 was also the year we held our first “Global Gathering” awards event celebrating our amazing people, a tradition that continues to this day.

And in 2025 we launched our very first loyalty program, World360 Rewards! Our Australian customers now able to earn and redeem points across Flight Centre, Travel Associates, and Cruiseabout.

We’re in our 40s now and a lot has changed! With global headquarters in Brisbane, Australia, our company owned leisure and corporate travel businesses span three major regions: APAC, The Americas and EMEA.

Our flagship corporate travel management brand, FCM, extends our reach even further through a network covering over 100 countries via both company-owned operations and independent licensees.

With 30 brands across our global footprint, our team spans from customer-facing to internal support roles. The opportunities just as diverse – from a Travel Consultant at Flight Centre or Envoyage, to a Machine Learning Scientist in one of our tech pillars.

Together, we live and breathe our number one philosophy, Our People, driven by our purpose ‘To open up the world for those who want to see’.

Our values are simple and powerful - Ownership, Egalitarianism and Irreverence.

We support our people with opportunities to help you thrive, connect, give, move and be rewarded. Our people have access to a suite of curated benefits to ensure holistic wellbeing – from mental and physical health to financial freedom. 

Industry
Travel & Hospitality
Company Size
5,001-10,000 employees
Headquarters
South Brisbane, AU
Year Founded
Unknown
Website
fctgl.com
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