Job Description

Expedition Expectations

As a key member of our Seafood & Fisheries Operations Team, the Corporate Travel Advisor will deliver comprehensive, accurate, and cost‑effective travel solutions for Direct Travel clients in the Alaskan seafood and fisheries sector, following company policies and leveraging corporate contracts and preferred suppliers.

This is a remote position.

Work schedule: This role is Thursday through Monday. Weekend coverage is core to the position; Tuesday and Wednesday are regular days off. Flexibility for early morning or late‑day departures may be required to align with vessel schedules and remote market operations.

Passport to Success

What you’ll do

• Complete domestic and international travel arrangements (air, hotel, ground transportation, rail) for seafood and fisheries clients.
• Support multiple accounts and traveler/arranger profiles with accuracy and urgency.
• Operate within detailed procedures and provide first‑level support for customer service and basic technical issues.
• Ensure compliance with client travel policies while utilizing DT preferred vendors to maximize value.
• Communicate clearly and professionally via phone and email, following DT customer service and escalation standards.
• Follow company standards for procedures, tool utilization, productivity, accuracy, and attendance.
• Attend staff and training meetings for ongoing updates.
• Maintain strong working relationships across teams to foster a cooperative environment.

Seafood & Fisheries focus

• Anticipate and act on schedule changes common to coastal/remote markets; coordinate partner connections and resolve ticketing issues prior to departure.
• Prioritize time‑sensitive crew movements and seasonal travel demands with proactive communication and problem‑solving.

This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position.

Going the Extra Mile

• 2+ years of travel industry experience
• High proficiency using Airline GDS _ Sabre (preferred)
• Knowledge of travel within the state of Alaska (a plus)
• Must demonstrate thorough knowledge of airline ticketing rules and regulations
• Proficient in producing lowest logical airfare within client’s policy
• Understands international airfares and international ticketing
• Proficient in Internet searches and online booking processes
• Thorough working knowledge of exchanging, reissue of tickets
• Must be able to thoroughly read, understand and follow client travel policies and guidelines
• Thorough understanding of Reading each companies information and following guidelines of their policy
• Previous experience handling VIP clientele
• Excellent communication skills via email and phone
• Superior customer service skills
• Ability to meet and exceed required performance standards
• Accurate and detail oriented
• Work well under pressure and have the ability to deal with change and adversity
• Working knowledge of Microsoft Office, including Word and Excel
• Works well independently as well within a group
• This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position.

Embark on the next step in your career journey with Direct Travel!

As one of the fastest growing Travel Management Companies (TMC) in the world, Direct Travel is committed to reimagining what is possible for the industry, including business travel, personalized experiences, and meetings & events. Under the forward-thinking direction of our experienced leadership team, we are rapidly expanding and leveraging next-generation technologies to deliver on our vision for The Perfect Trip. This is your opportunity to grow your career and be part of a dynamic team that is setting the new standard of travel and service excellence. If you’re passionate about innovation and ready for what’s next, we’d love for you to join us!

Benefits Onboard

In addition to Medical, Dental, and Vision benefits Direct Travel offers an employee rewards and recognitions program, Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support.

Our Brand Voyage: Direct Travel

Direct Travel is a leading provider of corporate travel management services. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies, and significant cost savings. The company is led by CEO Christal Bemont and Executive Chairman Steve Singh, noted business investor and founder of Concur. Direct Travel has offices in over 80 locations and is currently ranked among the top providers of travel-on-Travel Weekly’s Power List. For more information, visit www.dt.com

Direct Travel is an EOE/AA/Veteran/People with Disabilities employer

If you're ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel.

#LI-Remote

Qualifications

• Minimum 5 years’ experience providing domestic and international travel arrangements
• Must demonstrate thorough knowledge of airline ticketing rules and regulations
• High proficiency using Airline GDS, Apollo
• Proficient in producing lowest logical airfare within client’s policy