Job Description

Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states “the care of the patient is our reason for existence,” and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care support. DCI offers paid training, competitive pay, outstanding benefits and a positive, mission-driven culture. Join DCI today to build relationships and gain fulfillment maintaining vital dialysis equipment in an acute care environment.

The Corporate Technician serves as a key technical operations leader and strategic partner to the Chief Medical Officer, Chief Nursing Officer, and Senior Operations Directors, advancing DCI’s mission to deliver the highest level of patient care. This role supports high-quality patient care and safety by ensuring that equipment maintenance standards are consistently met across our in-center dialysis clinics, home therapies, and hospital settings. The Corporate Technician collaborates with biomedical staff and clinicians to improve measurable outcomes, enhance compliance, uphold safety standards, strengthen logistical processes, and maintain operational excellence. The Corporate Technician contributes to decisions that impact the fiscal performance of the assigned area and provides training to enhance technical competencies across teams.

Schedule: Fulltime; extensive travel required, relocation to Nashville not required.

Benefits:

• Up to 12 weeks’ paid training
• Comprehensive medical, dental and vision benefits
• Life and long-term disability insurance provided at no additional expense to employee
• Paid time off (PTO) including holidays
• Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness or medical leave
• Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent
• Education reimbursement
• Employee assistance program
• Wellness program
• Among others

Responsibilities

Strategic Leadership

• Serves as a strategic partner to the Chief Medical Officer and Chief Nursing Officer by translating organizational technical priorities into actionable initiatives at the point of care and ensuring consistent communication with executive medical leadership regarding technical opportunities and operational realities at the ground level.
• Acts as the primary technical partner to Senior Operations Directors, identifying opportunities, shaping focus areas, and guiding strategic actions that elevate regional and organizational performance.
• Coaches and guides Area Operations Directors and Area Technical Managers to design and execute regional technical plans, establishing clear accountability frameworks to ensure achievement of organizational goals.

Technical Excellence and Education

• Leads initiatives designed to improve clinical, technical, and financial outcomes in assigned clinics.
• Develops and guides quality improvement plans aligned with regulatory and DCI standards.
• Designs, distributes, and educates staff with tools used to support clinics in meeting compliance and regulatory requirements.
• Develops, updates, and ensures consistent implementation of company policies and procedures across technical operations.
• Reviews technical audits and oversees the execution of corrective action plans to address identified gaps.

Proactive Engagement

• Coordinates technical education meetings for assigned areas at least semi-annually.
• Performs annual on-site visits to each market to assess operations, provide support, and reinforce compliance with DCI standards and goals.
• Partners with clinical and technical teams to maintain regulatory compliance and ensure timely preventative maintenance schedules.
• Collaborates with teammates to align technical processes and achieve measurable improvements in operational performance while achieving cost per treatment goals.
• Maintains open communication with executive leadership by sharing relevant findings and operational updates that impact compliance, performance, and strategic planning.

Qualifications

Successful Candidates Bring:

• Excellent communication and organizational skills
• Demonstrated equipment proficiency
• Desire to collaborate with team members
• Ability to problem solve
• Electronics, plumbing or plant maintenance background

Education/Training:

• High school degree or equivalent required
• Manufacturer’s level one training on at least one type of dialysis machine.
• Minimum of 5 years experience as a biomedical technician in a dialysis setting required
• Up to 50% travel required
• Valid driver's license
• 2 years management experience preferred

DCI’s Differentiator:

Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation’s largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. DCI invests in our care teams and funds research to further kidney care and treatment options. DCI prioritizes a holistic approach and offers hemodialysis, home dialysis and peritoneal dialysis treatment options. We empower patients to live meaningful and productive lives while also delivering high quality kidney care, saving lives and reducing hospitalizations. Learn more about DCI and see if we’re hiring in a clinic near you! www.dciinc.jobs

DCI is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status

DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities. If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at Accommodations@dciinc.org or 615-327-3061. Once a request has been made, DCI will initiate a discussion with you about your needs and whether an accommodation can be provided. DCI is committed to providing such accommodations where possible.

For more information about equal opportunity please see:

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf;

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf;

https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf; and

https://www.nlrb.gov/sites/default/files/attachments/basic-page/node-3788/employeerightsposter-8-5x11.pdf.

Security Roles and Responsibilities can be reviewed at: https://www.dciinc.org/security-roles