Job Description

JLL empowers you to shape a brighter way

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Receptionist / Corporate Services Coordinator JD

Reception Job Description:

The reception team provides a critical function within Blackstone. They are the first point of contact for our guests. These first impressions are key to setting the scene for a positive Blackstone experience, delivering world-class and seamless customer service.

Call Management

• Receiving, fielding and re-directing internal and external calls

Guest Management

• Welcoming all visitors to Blackstone

• Notifying departmental EA’s and/or meeting host of their guest’s arrival

• Coordinating with building lobby and other reception desk

• Coordinating with Dining Services team as and when needed / arranging catering for local meetings / events

• Creating and running daily reports from EMS / Book-It

Conference Room Management

• Proactively managing bookings and resolving meeting room conflicts via EMS /Book-It system

• Liaising with other IT and Global Corporate Services (GCS) functions to ensure meetings run smoothly

• Performing daily room checks of all conference rooms; reporting any issues by creating SNOW tickets and monitoring until issues are resolved

Blackstone Knowledge

• Receptionists will need to gain an understanding of Blackstone so they are able to engage in passing conversation with guests or when fielding questions from callers

Receptionists must become adept at recognising key business unit leaders and corresponding EAs and learning any preferences in relation to call forwarding or guest greeting, escorting and delivery.

Physical Reception Areas

• Ensuring the reception area is pristine, clean and tidy at all times
• Reporting facilities issues (e.g., broken / worn furniture, blown light bulbs, dirty floors, carpets, walls etc.) immediately. Raising SNOW tickets, and following up until these items are resolved
• Ensuring newspapers, magazines and publications are current and neatly displayed
• Ensuring wardrobes are empty of debris, and free and clear to accept guests’ coats and luggage

Corporate Services Coordinator responsibilities:

• Local point of contact for Regional Corporate Services team

• Assist with office relocation project

• Assist Regional Event Marketing Coordinator with local events

• Mail / print services (including stationary inventory management)

• Subscription services

• Courier management

• Physical Records Management

• Facilities Management requests and FM ticket creation and tracking ensuring tickets are actioned and closed

• Pantry services management

• Security requests and monthly access report management

• Expenses and Invoice Management

• BMO & Cleaning requests including pest control

Qualifications:

• Excellent communication skills (both oral and written)

• Proven track record on a busy reception desk with exceptional attention to detail

• Excellent organizational and multi-tasking skills with the ability to prioritize tasks

• Courteous and cooperative
• Able to work independently
• Client-oriented and exceptional customer service skills with the ability to anticipate requests
• Honest and discreet

Location:

On-site –Singapore

Job Tags:

Hiring

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.