Job Description

Your Role

The Corporate Security team is responsible for the safety and security of Blue Shield of California employees, visitors, and property including oversight of all elements of the Security Operations Center (SOC)/Security Fusion Center (SFC), safeguarding facilities, equipment, materials, and employee property. The Corporate Security role at the Consultant level will report to the Senior Manager, Security Intelligence. In this role you will operate as a technical authority responsible for ensuring that all security programs are strategically designed, integrated, and optimized within the broader enterprise eco system.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Work

In this role, you will:

• Lead and manage daily operations of the Security Operations Center (SOC) and Security Fusion Center (SFC), aligning operations with broader Facilities, Legal, and Compliance framework and initiatives
• Serve as a subject matter expert in operations, policy and process development, ensuring alignment with industry standards, regulatory requirements, and organizational goals.
• Integrate threat intelligence into Security Operations Center workflows to enhance monitoring, detection, and incident response. Develop and refine detection strategies, incident response protocols, and key performance indicators (KPIs) to drive continuous improvement.
• Collaborate cross-functionally with Threat Intelligence, HR, Legal, Cybersecurity, and Compliance teams to investigate and resolve incidents involving workplace violence, insider threats, external threats, and cyber-physical risks. Manage the integration of multiple disciplines into one space to ensure operational efficiency and collaborative response to multiple incident types.
• Partner with the Business Resilience Team to develop and maintain emergency preparedness programs. Act as a key stakeholder and communicator during critical events, ensuring timely and accurate dissemination of mission-critical information.
• Oversee physical security systems in partnership with technology teams, including access control, surveillance, and alarm systems. Ensure systems are effectively installed, maintained, and upgraded as needed.
• Manage vendor relationships for Security Operations Center workforce. Track expenses, ensure budget alignment, evaluate vendor performance, and participate in contract negotiations and site evaluations.
• Lead or contribute to large-scale, cross-functional projects that extend beyond the Corporate Security department. Act as a liaison with external agencies (e.g., law enforcement, military, emergency responders) to enhance threat intelligence and response capabilities.
• Develop and implement operational strategies that improve systems, processes, and performance. Use data, KPIs, and industry benchmarks to inform decision-making and support strategic planning.
• Provide guidance, coaching, and training to foster a culture of security awareness and continuous learning.
• Communicate effectively with executive leadership and external stakeholders on matters of strategic importance. Prepare and deliver briefings, reports, and recommendations that influence decision-making.
• Lead complex project initiatives of strategic importance, often involving large cross-functional teams. May direct the work of other contributors and act as a team leader.
• Apply agile methodologies to solve complex, undefined problems. Conduct root cause analysis, develop innovative solutions, and set precedents for future decisions.

Your Knowledge and Experience

• Requires a Bachelor's degree in Criminal Justice, Cybersecurity, Intelligence Studies, Security and Risk Analysis or related field (or equivalent experience)
• Requires a minimum of 7 years of working in corporate security, intelligence, or security operations
• Proven experience managing or supporting a Security Operations Center (SOC)/Security Fusion Center (SFC)
• Strong analytical skills and experience with threat intelligence platforms and methodologies
• Flexibility to work non-traditional schedules, including holidays, nights, and some weekends, to adapt to the company’s operations
• Familiarity with physical security systems (e.g., CCURE, VMS, intrusion detection)
• Familiarity with intelligence aggregator and mass communications software (e.g., Dataminr, Everbridge, AlertMedia, Horizon, Miir3)
• Excellent communication and interpersonal skills; ability to influence across departments
• Ability to manage multiple projects simultaneously, work autonomously, and navigate ambiguity effectively
• Certifications such as CPP, PSP, CISSP, or GCTI are a plus

Our Workplace Model

This role requires in-office days at our Oakland office, in addition to visits to various sites and travel as business needs require.