Job Description

Be #InGoodHands with Metrobank!

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!

Position Title: Corporate Sales Channel Manager

Job Summary

Leads the acquisition, development, and management of corporate and institutional partnerships that generate business opportunities and drive customer acquisition for the Bank. Drives business growth through referrals and collaboration across the Bank's corporate ecosystem, including the Institutional Banking Sector (Corporate Banking, Commercial Banking, and ITBG), Consumer Banking Sector, Metrobank Group of companies and Subsidiaries, strategic partners, and direct corporate engagements. Ensures the achievement of New-to-Bank (NTB) targets for Deposits, Credit Cards, Secured Loans (Home and Auto), Personal Loans, and other retail products of the Consumer Business Sector.

Specific Duties and Responsibilities:

Business Development & Sales Generation

• Achieve customer acquisition, booking, revenue, and sustainable business generation targets through corporate clients referred by Institutional Banking Sector (Corporate Banking, Commercial Banking, and ITBG), Consumer Banking Sector, Metrobank Group of companies and Subsidiaries, strategic partners, and directly sourced corporate accounts.
• Build and maintain a sustainable pipeline of corporate and institutional clients through proactive prospecting and business development initiatives within the Metrobank ecosystem and external markets nationwide.

Corporate Relationship Management & Client Service

• Develop and maintain strong relationships with corporate clients, institutions, business partners, and referral channels
• Ensure high levels of customer satisfaction through effective account servicing, client engagement activities, sales presentations, product briefings, financial education sessions, and after-sales support.

Operations Management & Process Optimization

• Ensure effective management of end-to-end corporate sales activities covering prospecting, client acquisition, account activation, relationship management, and after-sales servicing.
• Drive operational excellence through process improvements, productivity enhancement, effective service delivery, sales funnel management, conversion optimization, and proper account administration.

Strategic Program Development

• Develop and implement sales and business development programs that strengthen client acquisition, deepen corporate relationships, and maximize opportunities across the Bank's products and services.
• Ensure effective implementation, monitoring, and evaluation of sales initiatives, tactical campaigns, booster programs, incentive schemes, and strategic business initiatives.

Sales Reporting & Analytics

• Support management decision-making through monitoring and analysis of sales performance, booking trends, conversion ratios, business opportunities, and actionable insights.
• Track key performance indicators and recommend actions to support achievement of business objectives.
• Perform projects and other tasks assigned by the Group Head, Department Head, and other stakeholders.

Stakeholder Management

• Strengthen referral channels, strategic alliances, service delivery, and cross-functional collaboration across the Bank's corporate ecosystem.
• Support business growth and client relationship objectives through collaboration with Institutional Banking Sector’s Groups and Divisions, Consumer Business Sector, Metrobank Branches, Metrobank Group of Companies and Subsidiaries, Product groups, Operations, Marketing, Merchant Acquiring, external partners, and other internal business units.

Other Details:

Rank: Junior Officer

Office Location: MCC

Business Unit: CBS - Credit Card Sales