Become an integral part of the Corporate Sales Department by supporting and enhancing client-specific administrative processes. The Corporate division is a key growth driver, representing 30% of US annual revenue and a strategic focus for the next 5 years. Management is investing in this team with new tools and resources to capture significant commercial opportunities.
You’ll be the backbone of the Corporate Sales team, ensuring smooth administrative operations, accurate order processing, and excellent client service. Your expertise in Salesforce, Gourmet, and the Corporate Catalog will help drive efficiency and support the division’s ambitious growth targets.
REPORTING & TEAM STRUCTURE
MAIN FUNCTIONS/DUTIES:
CRM, ERP & Catalog Proficiency
Become fully proficient in Salesforce (CRM), Gourmet (ERP), and the Corporate Catalog.
Receive training in Salesforce to:
Create new client profiles (companies & contacts)
Manage opportunities and maintain the database
Receive training in ERP Gourmet to:
Confirm and locate inventory
Create quotes and invoices
Process multi-address orders, ensuring all components are correct
Receive training in the Corporate Sales product assortment
Client Order Management: Create corporate client quotes and manage multi-address orders using established processes and respond promptly to incoming client calls and emails inquiries
Supply Chain Coordination : Respond to Supply Chain Team queries about upcoming orders to ensure smooth processing. For large clients, proactively manage replenishment orders a week in advance. Provide production and supply chain teams with forecasts a week before shipment.
Invoicing for Clients
Prepare and process invoices for both new and recurring clients.
Handle order preparation, shipment, invoicing, and shipment confirmations for regular clients.
Coordinate with the Corporate Team to review and assign responsibilities as needed.
Dunning & Collections Support
Support the Corporate Sales Team in the dunning (collections) process.
Review progress monthly with the team and accounting manager.
Contact clients with overdue invoices.
Order & Goal Tracking: Update the Corporate Team’s tracker with monthly goals, delivered orders, and future orders.
Database Maintenance: Maintain and update Salesforce and Gourmet databases, including new contacts.
Client Invoicing & Reconciliation
Analyze aging balances and dunning reports; follow up as needed.
Invoice current orders through various channels.
Prepare commercial invoices for international orders.
Reconcile payments with the US accounting manager and HQ finance team.
Participate in training and collaborate on aging reports.
Assist with Salesforce and Gourmet maintenance as requested.
Client Meetings & Event Support
Travel to off-site locations for client meetings and to support corporate events, activations, and pop-ups.
Be available for occasional weekends/evenings for trade/vendor shows or customer events.
Assist at the boutique level if operational or sales needs arise.
PROFESSIONAL SKILLS
3 years’ sales experience, preferably B2B or relevant brand experience
Experience: At least two years of experience in accounts receivable
Travel requirements: minimum, possibly once per year.
Knowledge/Skills/Abilities:
Professional written and verbal communication skills
Experience with ERP system and Salesforce CRM is a plus
Easily adaptable and willingness to learn
Understanding a team mentality and support
Resourcefulness and seeking solutions
Ability to be trained on Gourmet (ERP) and Salesforce (CRM)
Knowledge and comfort with the brand, corporate catalog and culture
Follow processes in place
Desire to grow in set role with the intent to master the initial responsibilities
WORK LOCATION:
Location: 30-30 47th Ave #190 Long Island City, NY 11101.This position can be hybrid 4 days in person (office environment) and 1 day home office
FLSA: Non- Exempt
BENEFITS: $19.50-$23.50 hourly rate. We will consider various factors to determine the final offer for this role, including but not limited to relevant work experience, key skills, education, and training.
We offer Health, Dental, and Vision benefits, Paid Time Off, and 401k.
To apply: Elizabeth.morgan@lamaisonduchocolat.com
The world over, a passion for savors and specialties.
Savencia is an international, independent family food group, with 25,900 employees worldwide and brands sold in 120 countries.
Guided by its mission "Leading the way to better food", Groupe Savencia develops innovative and high-quality products and brands for retail, food service and industry. It relies on human-sized subsidiaries deeply rooted in their local markets, as well as on shared global expertises.
Strong values, people centric approach and ambition to excellence are at the heart of the Savencia’s culture. This humanistic and entrepreneurial culture is a basis shared day by day, fostering the professional development of its employees.
With its subsidiaries and stakeholders, Savencia is committed to leading the way sustainably, to encourage healthy eating and contribute to the common good, as part of its Oxygen CSR approach.
The Group has two entities:
Savencia Fromage & Dairy, a major player in dairy processing and N°. 5 cheese manufacturer worldwide, with a diversified brands portfolio. Iconic brands like Caprice des Dieux, Elle & Vire, St Moret, Le Rustique, St Agur, Géramont or Milkana, local leaders like Burgo de Arias, Balade, Lucina, Pribinacek, Polenghi or Ilolay, and PDO brands like Papillon, Époisses Berthaut or Lescure butter.
Savencia Gourmet, an international player in chocolate and premium brands for sweet gastronomy, notably with the Valrhona, Weiss and Republica del Cacao brands, as well as La Maison du Chocolat and De Neuville stores. In France, Savencia is also present in deli and seafood with strong brands like Bordeau Chesnel, St Agaûne and Coraya.
To know more about Savencia or discover our career opportunities: visit our website savencia.com
